Immigration to be opened Saturday for passport collection

The department will be open from 9 am to 1pm.

In Summary

• In a statement on Thursday, the department called on Kenyans who have received notifications to use the extended period to pick up their passports.

• "To expedite the collection of passports, our Nairobi office will be open on Saturday, 11th May 2024 from 9 am to 1 pm."

A Kenyan passport booklet.
A Kenyan passport booklet.
Image: MINA

The Immigration Department has announced that it will remain open on Saturday, May 11, to allow Kenyans to collect their passports.

In a statement on Thursday, the department called on Kenyans who have received notifications to use the extended period to pick up their passports.

"To expedite the collection of passports, our Nairobi office will be open on Saturday, 11th May 2024 from 9 am to 1 pm.

"Applicants who applied for passports in Nairobi and have received notifications to collect their passports are encouraged to take advantage of the extended service," the notice reads.

The announcement comes a few days after Interior CS Kithure Kindiki said that the government has put in place measures for the speedy collection and delivery of the final batch of 45,000 passports which are now ready.

The batch is from the over 720,000 passports whose production had been delayed.

Kindiki said systems are now aligned after the acquisition of two new printers for the personalisation of passport details.

The CS noted that the government is in the process of transforming the delivery of services, especially in the processing of passports.

Kindiki had earlier directed the State Department for Immigration and Citizen Services to ensure 49,500 uncollected passports are delivered and collected within 14 days effective May 10.

He directed the department to roll out a Rapid Results Initiative (RRI) to ensure the documents were cleared within the set timeline.

The CS said there were 27,000 uncollected passports in Nairobi, Mombasa (3,000), Nakuru (4,200), Embu (4,500), Eldoret (3,900), Kisumu (3,900), Kisii (3,000) and Kericho (400).

Kindiki said the government had availed adequate resources for passport production with ease.

Over the past three years, many applicants for passports faced inconveniences occasioned by underfunding, shortage of passport booklets, breakdown of printing equipment, corruption and poor public relations by staff.

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