Payments for land rates, parking, rentals and construction approvals will be automated in 2017, the Nairobi government has said.
The county will stop accepting cash payments at the beginning of the next financial year to boost revenue collection and ease service delivery, said ICT executive Anne Lokidor.
Lokidor, who oversaw the launch of the e-payments portal in 2014, said license renewals for single business permits have been migrated to the online portal as a test for moving other functions.
"The high and rapid uptake of e-payments shows Nairobians are happy with the convenience and ease with which they transact through Ejiji Pay," he said.
"No one will be left behind, we will make compliance easy and assist those who have difficulties. We have to move from manual payments which are cumbersome and an avenue for revenue leakage."
The county has been using manual and e-payments, with about 31 per cent of all payments to City Hall being made through the electronic system.
Lokidor said the government has also stepped up training on use of the e-portal, working with groups such as matatu saccos which take monthly parking payments.
The county's revenue collection increased by 14 per cent to Sh1.3 billion in the 2014/15 financial year, a feat largely attributed to the introduction of Ejiji Pay.
The migration of parking payments to the e-platform has been the biggest driver of the uptake as one only needs to open a single account to pay for any other services.
Eighty-five per cent of
seasonal
parking payers have migrated to the e-portal, 70 per cent of those paying parking penalties do so electronically while all business permits are renewed on the portal.
Lokidor urged those making payments this year to open the e-accounts ahead of the
March 31 deadline for land rates and business permit renewals.
An estimated 69,000 businesses, out of the 112,000 registered on the portal, have renewed their single business permits for 2016.
Those paying land rates and for housing, market rentals and construction permits have been most hesitant to migrate to the electronic platform.
Lokidor, who is also in charge of the Education, Social Services and Youth docket, said the county government is working on a sensitisation campaign for this category of payers.
She said a special help desk will be set up for opening e-accounts once manual payments end.