business desk

Strategy:Contribute to the development and implementation of IT service desk strategies, goals, and objectives aligned with the organization's overall IT strategy.Continuously evaluate and improve IT service desk processes, workflows, and tools to enhance service delivery and efficiency.Operational:Manage and prioritize incoming service requests and incidents, ensuring timely resolution and appro...

ResponsibilitiesFirst line of contact for all Jhpiego French and English speaking countries.Ensure that all their problems are identified and resolved promptly.Work with the HR in respective countries to ensure the uptake and consistent use of JEMS goes up.Drafting French communication and soliciting feedback.Translation of user manuals and JEMS content to French.Provision of first level user sup...

Jhpiego, an affiliate of Johns Hopkins University is implementing The Challenge Initiative (TCI), a project funded by Bill and Melinda Gates Foundation (BMGF) through The Bill & Melinda Gates Institute for Population and Reproductive Health (GI), Department of Population, Family & Reproductive Health at the Johns Hopkins Bloomberg School of Public Health. Responsibilities First line of contact fo...

Role SummaryWe are hosting an exciting Graduate Associate Internship Programme for 6 months within Anglophone East Africa country teams (Kenya and Rwanda), commencing July 2024 for exceptional candidates who are passionate about politics and the ability to create change by working in and with governments.Our Internship Programme will provide you with diverse experience, working with colleagues bo...

The Tony Blair Institute for Global Change supports political leaders and governments to build open, inclusive and prosperous societies in a globalised world. We do this through developing policy and advising governments. Role Summary We are hosting an exciting Graduate Associate Internship Programme for 6 months within Anglophone East Africa country teams (Kenya and Rwanda), commencing July 2024...

Transformation has resulted in changes in skills requirements, roles, and numbers of roles required in the new operating model. The roles in the new operating model will be restricted to employees in the selection pool in the first instance. Selection for any jobs that remain unfilled following the agreed selection process will be conducted in line with the Global Recruitment policy. Research & I...

About the Client:Our client who is in Hospitality Industry is seeking a vibrant, aggressive, pro-active Restaurant Supervisor responsible for providing overall leadership to a Restaurant team as a well as supervisory services so as to ensure optimal efficiency of the Restaurant operations.Summary of Duties and ResponsibilitiesEnsure compliance with health, safety, and security regulations and sta...

IT jobs Nairobi. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL215 Role Purpose The Senior Officer Service Desk is...

Job Ref. No. JLIL215Role PurposeThe Senior Officer - Service Desk is responsible for overseeing the efficient and effective delivery of IT support services to internal users. They will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure, managing service requests and incidents, and maintaining high levels of user satisfaction. The Senior Office...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: Our client who is in Hospitality Industry is seeking a vib...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice and guidance are uniquely designed and ...

PURPOSE:The position is responsible for supporting E-commerce and Acquiring business through Merchant set up and on-boarding in line with laid down policies, procedures and controls. The resource will also support merchants and act as the first line support desk for all merchants' technical issues. They will be responsible for in ensuring efficient and effective resolution of all escalated issues...

JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintai...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. PURPOSE: The position is responsible for supporting E-commerce and Acquiring business through Merchant set up and on-boarding in line with laid down policies, procedures and controls. The resource will also support mercha...

JOB PURPOSE STATEMENTThe purpose of this role is providing day to day support, working on deployments, customization and integration of all CRM Services, SharePoint, Microsoft Power Apps, Power Automation, Data Integration (ETL) and web development whilst driving ongoing improvements. The role holder will also be responsible for ensuring they follow best practices and driving continuous service i...

Job Description Scope of Work The evaluation will only focus on SNV's SEFFA project implementation in Kenya and cover the entire project duration from its inception in April 2021 to its planned completion in June 2024. The main objective is the production of four separate, high-quality knowledge products that capture lessons learnt for the SEFFA project. The knowledge products are divided into fo...

The evaluation will only focus on SNV s SEFFA project implementation in Kenya and cover the entire project duration from its inception in April 2021 to its planned completion in June 2024. The main objective is the production of four separate, high-quality knowledge products that capture lessons learnt for the SEFFA project. The knowledge products are divided into four topics, namely:Business cas...

Non governmental jobs in Kenya. About Emali Dedicated Children s Agency Welcome to Emali Dedicated Children s Agency (EDCA), a passionate Non-Governmental Organization committed to creating opportunities for Deprived, Excluded, and Vulnerable children (DEV). Our mission centers on ensuring child survival, growth, and development by providing support to families and caregivers to meet their needs....

Job DescriptionScope of Work The evaluation will only focus on SNV's SEFFA project implementation in Kenya and cover the entire project duration from its inception in April 2021 to its planned completion in June 2024. The main objective is the production of four separate, high-quality knowledge products that capture lessons learnt for the SEFFA project. The knowledge products are divided into fou...

Purpose and Scope of AssignmentUnder the supervision of the Senior PSP Officer, and as delegated by the supervisor, the Assistant PPH Officer will be responsible for supporting PSP Africa PPH teams with maintaining oversight and expansion of their corresponding donor pipelines, including support with activities relevant for the acquisition and stewardship of partners, considering relevant local c...

The evaluation will only focus on SNV s SEFFA project implementation in Kenya and cover the entire project duration from its inception in April 2021 to its planned completion in June 2024. The main objective is the production of four separate, high-quality knowledge products that capture lessons learnt for the SEFFA project. The knowledge products are divided into four topics, namely: Business ca...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a luxury hotel in Nairobi is looking to The candidate will play a crucial role in creating a positive first impression for guests. He/she will be responsible for ma...

Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliverie...