Voice support Engineer

JOB PURPOSE STATEMENTThe role holder is in charge of a product throughout its product lifecycle. That includes working out what customers want, helping the business to build the right product, and then supporting the business to sell it. They also provide the product vision and leadership for the many other roles involved in developing, supporting, marketing, and selling the product. That include...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary poi...

Job Description JOB PURPOSE STATEMENT The role holder is in charge of a product throughout its product lifecycle. That includes working out what customers want, helping the business to build the right product, and then supporting the business to sell it. They also provide the product vision and leadership for the many other roles involved in developing, supporting, marketing, and selling the prod...

JOB PURPOSE STATEMENT The role holder is in charge of a product throughout its product lifecycle. That includes working out what customers want, helping the business to build the right product, and then supporting the business to sell it. They also provide the product vision and leadership for the many other roles involved in developing, supporting, marketing, and selling the product. That includ...

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. JOB PURPOSE STATEME...

Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful Roles and Responsibilities Experience in Network strategy and designing as part of Data Center Migratio...

Location: Nairobi, Kenya Fin Overview: At Fin, we are committed to driving financial inclusion and empowering individuals across the continent. We believe that everyone deserves access to affordable financial services, and our mission is to make this a reality. We are a passionate and diverse team of professionals dedicated to making a positive impact in the lives of people throughout Africa. Our...

Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act a...

Job SummaryThe IS team at Canonical supports and maintains all of Canonical's IT production services. The team is in charge of running services used by over 60 million Ubuntu users.As an Senior SRE & Gitops engineer you'll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of op...

Job Summary The IS team at Canonical supports and maintains all of Canonical s IT production services. The team is in charge of running services used by over 60 million Ubuntu users. As an Senior SRE & Gitops engineer you ll be in a unique position to drive operations automation to the next level, both in our own private clouds as well as in the public clouds. We do this by utilizing the best of ...

We are building a high-performance blockchain operating system that provides high throughput without sacrificing decentralization or security. Our project is a full-stack solution that lets anyone deploy a chain using any configuration they would like (Rollup on Ethereum, Sovereign chain, Appchain, etc.). Our focus is to launch a Rollup OS built on top of Ethereum to enable the next generation of...

Reporting to: Manager Special Projects Business Unit: Technology Enterprise Technical Support (ETS) Who We Are We are a technology company that provides integrated solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data/connectivity, digital financial services, as well as networ...

Main Duties:Establishing networking environment by designing system configuration, directing system installation, defining, documenting, and enforcing system standards.The design and implementation of new solutions and improving resilience of the current environment.Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and coll...

Our history dates back to 1986 when we were incorporated under the brand name, Credit Kenya Limited and commenced operations the same year as a financial institution. Later in 1995, we upgraded to a fully-fledged commercial bank and changed our brand name to Credit Bank Limited (CBL). The Bank currently has sixteen branches dotted across the country Main Duties: Establishing networking environmen...

About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercialising life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...

Job ResponsibilitiesCore Network Service EngineerCut-overs: migrating subscribers from the old PSTN to IP based network (IMS)MSAN (multimedia services access node) subscriber services creation.Implementing, verifying and troubleshooting multimedia & voice routing.Compiling Technical Service Description Data Accomplishments.Installation configuration and support of Huawei network switches and rout...

Sales Support Engineer Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modeling expertise. These cover decarbonisation services, future-fuel-enabled balancing power plants, hybrid solutions, energy storage and optimization technology, including th...

At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider Job Responsibilities Core Network Service Engineer Cut-overs: migrating subscribers ...

Key Responsibilities:IT Infrastructure and Capacity PlanningRecommends the direction for LAN/WAN, internet, wireless, and remote access services.Works with client teams to gather requirements. Analyses and documents requirements.Determines requirements impact on existing architecture, work processes and systems.Determines infrastructure systems specifications, input/output processes and working p...

IT Infrastructure and Capacity PlanningRecommends the direction for LAN/WAN, internet, wireless, and remote access services.Works with client teams to gather requirements. Analyses and documents requirements.Determines requirements impact on existing architecture, work processes and systems.Determines infrastructure systems specifications, input/output processes and working parameters for hardwar...

World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Key Responsibilities: IT Infrastructure and Capacity Planning Recommends the direction for LAN/WAN, internet, wireless, and remote access services. Works wi...

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000 staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!Key Responsibilities:IT Infras...