Telkom technical support

Job Description Our client in the Telecommunications sector seeks to recruit a Shop Team Leader Location: Sarit-Nairobi Job Purpose To market and sell Company products and services to all customers in a professional manner. The role needs to adhere and function within the guidelines for finance controls, processes, and policies that encompass retail operations mandate. Key Responsibilities Genera...

Human Capital Synergies (HCS) Africa is a Nairobi (Kenya) based, human resources professional services provider. Its two Directors, Ms. Veronica Anam and Ms Njoki Mwihia jointly hold over 40 years of combined experience working in the United States and various African countries. Their joint experiences encompass a range of human resources facets as well as general administration and communication...

Reporting to: Manager Special Projects Business Unit: Technology Enterprise Technical Support (ETS) Who We Are We are a technology company that provides integrated solutions to individuals, Small and Medium-sized Enterprises (SMEs), Government and large corporates in Kenya, drawing from a diverse solutions suite that includes voice, data/connectivity, digital financial services, as well as networ...

The name HCS Africa is derived from carefully selected words: Human , referring to our people-oriented approach, Capital , referring to our commitment of increase in profit, and Synergies , referring to the collaborative nature of our organization. Therefore our service provisions and methodologies are wholly centered on adding value to your most important source of profit Human Resource and anyt...

Senior Accountant Job, Accounting Jobs In Kenya 2020, Reporting to: Head of Accounting & Reporting, Band: 3, Department: Finance, Role Purpose We are looking for a dynamic, self-driven and seasoned Senior Accountant who will be responsible for ensuring the company fully complies with Kenya Tax laws and procedures, effectively manage accounts payables and payroll accounting processes. The principl...

Offer first-level technical support to end-users, addressing and resolving IT issues and incidents in a timely manner.Collaborate with team members and escalate complex issues as necessary.Maintain accurate records of reported issues, resolutions, and troubleshooting steps.Prepare reports on support activities and performance metrics as required.Clearly communicate technical solutions and instruc...

Job Description Offer first-level technical support to end-users, addressing and resolving IT issues and incidents in a timely manner. Collaborate with team members and escalate complex issues as necessary. Maintain accurate records of reported issues, resolutions, and troubleshooting steps. Prepare reports on support activities and performance metrics as required. Clearly communicate technical s...

Job Description In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer problem Communicate effectively via email and chat in fluent English Coordinate effectively with peers and your manager Contribute to a high-performance and friendly workplace...

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer proble...

Job DescriptionIn this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectivelyDutiesDiagnose and solve customer problemCommunicate effectively via email and chat in fluent EnglishCoordinate effectively with peers and your managerContribute to a high-performance and friendly workplace cultu...

Hardware Maintenance:Install, configure, and upgrade desktops, laptops, printers, and other hardware devices.Diagnose hardware problems and coordinate repairs or replacements as necessary.Maintain an inventory of IT equipment and track hardware assets.Coordinate with hardware vendors or suppliers, ensuring cost optimization along with efficiency of the hardware.Software Support:Ensure all softwar...

Procept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd, Canada. We specialize in consulting, training and software solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, Zambia, Ghana, Rwanda, Kenya and now Uganda. Procept is recruiting to fill the position of Technical Support ...

Hardware Maintenance:Install, configure, and upgrade desktops, laptops, printers, and other hardware devices.Diagnose hardware problems and coordinate repairs or replacements as necessary.Maintain an inventory of IT equipment and track hardware assets.Coordinate with hardware vendors or suppliers, ensuring cost optimization along with efficiency of the hardware.Software Support:Ensure all softwar...

Technical Support Engineer at Identigate

Andersen in Kenya is a member of Andersen Global, an international association of member firms with more than 3,500 professionals worldwide, nearly 500 global partners and a presence in over 111 locations through its member firms and collaborating firms. The professionals of Andersen Global all over offices in the world share a common background and a vision. We value open communication, informat...

Your mission at Sistema.bio Reporting to the Technical Operations Manager, you will be responsible for overseeing and coordinating various aspects of the Technical Operations across the regions we operate in, including warehousing and logistics, field compliance engineering, customer service, and proposals management. You'll be in charge of: Ensuring efficient and cost-effective warehousing and l...

Technical Support Specialist at deepAfrica

Procept is recruiting to fill the position of Technical Support Analyst, who is ITIL Certified, has Excel, PowerPoint, communication & analytical skills and fintech technical background. The idea candidate must have knowledge of Agile, Fintech Awareness, and at least 2-3 years' experience.The Technical Support Analyst will provide essential support to our partners' business operations, ensuring t...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...

Procept is recruiting to fill the position of Technical Support Analyst, who is ITIL Certified, has Excel, PowerPoint, communication & analytical skills and fintech technical background. The idea candidate must have knowledge of Agile, Fintech Awareness, and at least 2-3 years' experience.The Technical Support Analyst will provide essential support to our partners' business operations, ensuring t...

The overall objective of the Micro-Enterprises Support Programme Trust (MESPT) is to promote economic growth, employment creation and poverty alleviation through support to enterprises. MESPT works with intermediaries that provide financial or business development services to improve the performance of enterprises. Programme Goal: The overall objective of the proposed activities is to contribute ...

VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care. This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Key Responsibilities Troubleshoot technical iss...

Job Description Receive and respond to Windows 365 related reactive questions from customers via phone, chat, email, or other channels. Use your knowledge of Windows 365, Windows Intune, Microsoft Identity Management, and other related technologies to diagnose and resolve customer issues. Work on common issues such as provisioning, identities, session connectivity, client side, resizing, performa...

Job Description Receive and respond to Windows 365 related reactive questions from customers via phone, chat, email, or other channels. Use your knowledge of Windows 365, Windows Intune, Microsoft Identity Management, and other related technologies to diagnose and resolve customer issues. Work on common issues such as provisioning, identities, session connectivity, client side, resizing, performa...