Telemarketing job responsibilities

REF: EAI/REC/HRO/0424-007 Qualification: Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration, Experience: 1 3years Responsibilities and duties; Front office customer service Ensures and provides quality service to both internal and external customers. Follow-up with potential clients and partners, inquiries, walk-ins etc. Telemarketing Public...

Equip Africa Institute is a TVET accredited institution committed to competence, innovation and excellence. The Institute offers high quality competence-based diploma and certificate programs in various disciplines REF: EAI/REC/HRO/0424-007 Requirements Qualification: Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration, Experience: 1 3years R...

Marketing Lead Direct Outreach Specialist Location: Remote - Full-time About Us: Join our dynamic tech IT recruitment startup, where we connect top-tier Microsoft professionals with leading companies. At M365Connect, we are dedicated to revolutionizing recruitment with our commitment to excellence, innovation, and client satisfaction. The Ro le: We are seeking a Marketing Lead with exceptional sk...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

Responsibilities The role entails significant interaction with clients, both face-to-face or over the telephone. Tasks are varied and include: Understanding customers& diverse business needs and identifying solutions to meet those needs Identifying and developing new business through networking, courtesy and follow-up calls Arranging for customer presentations and demonstrations of proposed solut...

Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Position Overview: We are looking for an individual who thrives on pushing the boundaries of conventional design, who sees challenges as opportunities to explore new avenues of expression. As a Creative Designer wit...

We are searching for professional Contact Center-Reliever to work closely with other team members in providing outstanding service to our customers and patients through our contact centre. The successful candidates must be able to effectively respond to customer inquiries and provide information through various communication channels, while keeping customer satisfaction at the core of every decis...

Primary Objective Of Position Reporting to the Director of Sales and Marketing, the Sales Executive is responsible to support and assist the DOSM and Sales Managers in their daily functions as well as to ensure the efficient functioning of the sales office. Tasks, Duties And Responsibilities Full clerical and administrative duties supporting the DOSM and Sales Managers, these include Regular/ Dai...

Radisson Hotel Group is one of the world s largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Primary Objective Of Position Reporting to the Director of Sales and Marketing, the Sales Executive is responsible to support and assist the DOSM and Sales Managers in their daily functions as well as to ensure the effic...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and ...

Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service. Opticom (K) Limited is a wholly owned subsidiary of Optimum Group Partnerships incorporated in the United Kingdom. For more than 1...

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Human Capital solutions, advice and guidance are uniquely designed and ...

Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coaching and developing staff within Hub and Spoke, The process requires careful daily coordination, cash planning, forecasting and management and would need to use a nodal optimization tool to ensure most effective cash management. Ensure t...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

As part of our team, you'll be responsible for key aspects of our operations, including student enrolment, telemarketing utilizing CRM tools, managing fees collection, providing exceptional customer service, overseeing exam ma

Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operation QUALIFICATIONS A degree/diploma in business or related. Proven experience in telesales, telemarketing, or outbound call centre environment. Excellent commu...

Provide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.Assist Director of Sales & Marketing in administrative work.Maintenance and management of data base.Maintain stock of printed materials, supply of corporate gifts and promotional items.Assist in the development and implementation of the Hotel sales / marketing plan to ensure all...

Marketing & Sales Excecutives An MFI which provides structured finance is seeking to recruit experienced, results oriented and professionals of impeccable character to fill the above position. The position entails sales and marketing with a Conditional retainer of 30k. The company will provide supporting tools to enable good results. The retainer will be revised immediately upon prove of ability ...

Job Description Receiving Incoming Calls Responding promptly to clients enquires via phone and email Engaging and negotiating with clients in regards to our products and services Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, coming up with the best solution, expediting correction or adjustment, and following up to ensure resolu...

Job DescriptionProvide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.Assist Director of Sales & Marketing in administrative work.Maintenance and management of data base.Maintain stock of printed materials, supply of corporate gifts and promotional items.Assist in the development and implementation of the Hotel sales / marketing pla...

Job DescriptionProvide coordination and administrative service for the hotel sales team to assist with revenue generation of the hotel.Assist Director of Sales & Marketing in administrative work.Maintenance and management of data base.Maintain stock of printed materials, supply of corporate gifts and promotional items.Assist in the development and implementation of the Hotel sales / marketing pla...