Job Description Offer first-level technical support to end-users, addressing and resolving IT issues and incidents in a timely manner. Collaborate with team members and escalate complex issues as necessary. Maintain accurate records of reported issues, resolutions, and troubleshooting steps. Prepare reports on support activities and performance metrics as required. Clearly communicate technical s...
Procept is recruiting to fill the position of Technical Support Analyst, who is ITIL Certified, has Excel, PowerPoint, communication & analytical skills and fintech technical background. The idea candidate must have knowledge of Agile, Fintech Awareness, and at least 2-3 years' experience.The Technical Support Analyst will provide essential support to our partners' business operations, ensuring t...
Job Description The Systems Analyst will be responsible for the efficient operation of IT infrastructure and IT support services in the company, and advising the management on best ICT and data protection practices. Key Role and Responsibilities: Software Development and Support. Web systems / Website Development and Support. Translate documented business requirements into a technical solution de...
Procept is recruiting to fill the position of Technical Support Analyst, who is ITIL Certified, has Excel, PowerPoint, communication & analytical skills and fintech technical background. The idea candidate must have knowledge of Agile, Fintech Awareness, and at least 2-3 years' experience.The Technical Support Analyst will provide essential support to our partners' business operations, ensuring t...
Offer first-level technical support to end-users, addressing and resolving IT issues and incidents in a timely manner.Collaborate with team members and escalate complex issues as necessary.Maintain accurate records of reported issues, resolutions, and troubleshooting steps.Prepare reports on support activities and performance metrics as required.Clearly communicate technical solutions and instruc...
Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...
Procept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd, Canada. We specialize in consulting, training and software solutions, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, Zambia, Ghana, Rwanda, Kenya and now Uganda. Procept is recruiting to fill the position of Technical Support ...
Work closely with business SMEs and product analysts to understand and document functional and non-functional requirements and leads the requirements elicitation, analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable. Perform Technical requirement analysis and design for all ...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES Work closely with business S...
KEY RESPONSIBILITIES: Champion and coordinate business requirements reviews across functional teams and ensures that the business requirements are complete, precise, and testable. Works with project team to define and create overall project test strategy/test plan, plan test schedules or strategies and Identifies test resources, estimates test effort in accordance with project scope or delivery d...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. KEY RESPONSIBILITIES: Champion and coordinate bus...
The Systems Analyst will be responsible for the efficient operation of IT infrastructure and IT support services in the company, and advising the management on best ICT and data protection practices.Key Role and Responsibilities: Software Development and Support.Web systems / Website Development and Support.Translate documented business requirements into a technical solution design for implementa...
WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) within BCG's Social Impact Practice Area, you will help win, deliver and execute on highly impactful donor and philanthropic-funded international development projects in low and middle-income countries. You will collaborate and partner in a growing global team, providing industry expertise and insights for the development sector with a specific f...
Pathfinder is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Summary of Role: Pathfinder International is seeking an experienced Senior Analyst, Predictive and Risk Analytics for the anticipated USAID-funded Accelerating ChoiCe, Equity, and S...
Job SummaryTo provide specialist advise and support in the generation and provision of reliable business intelligence to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed SOPs.Job DescriptionBusiness Intelligence AnalystJob SummaryThe role holder is responsible for making use of tools to analyse data and report on business operatio...
IT vacancies in Kenya. Enabling Qapital Ltd. (EQ) is a FINMA-regulated leading Impact Asset Manager dedicated to a world where investments provide a financial and social return.Following the objective of having a positive economic, social, and environmental impact, EQ currently manages USD 700M in Assets within Microfinance and Access to Energy / Clean Cooking. Our team, which includes over 55 me...
JOB PROFILE Business Analyst Role Overview Our client is a leading IT Solutions & Services organization that has implemented 500 projects in diverse markets such as government, enterprises, and small businesses across multiple geographies in the world. For two decades, the organization has strengthened its family and expanded from 3 to 1300 employees. The organization's Kenyan Office seeks to rec...
Laboratory & Allied is a renowned company that has many years of experience in developing and manufacturing branded pharmaceutical products. We are committed to offering the highest quality products to treat diseases, enhance health, and improve the quality of life for patients and their families. Requirements: Two or more years of experience mining data as a data analyst Proven analytical skills...
Job DescriptionThe Systems Analyst will be responsible for the efficient operation of IT infrastructure and IT support services in the company, and advising the management on best ICT and data protection practices.Key Role and Responsibilities: Software Development and Support.Web systems / Website Development and Support.Translate documented business requirements into a technical solution design...
Job SummaryTo provide specialist advise and support in the generation and provision of reliable business intelligence to support key deliverables and informed decision making, through the execution of predefined objectives as per agreed SOPs.Job DescriptionBusiness Intelligence AnalystJob SummaryThe role holder is responsible for making use of tools to analyse data and report on business operatio...
Username Investment Limited is the leading Kenyan based real-estate development and Investment Company. We desire to provide the current and upcoming generations with a place they can call home. Summary The Systems Analyst will be responsible for the efficient operation of IT infrastructure and IT support services in the company, and advising the management on best ICT and data protection practic...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide specialist advise and support in the generation and provision of reliable business intelligence to support key deliverables and informed d...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary To provide specialist advise and support in the generation and provision of reliable business intelligence to support key deliverables and informed de...
KEY RESPONSIBILITIESLead requirements elicitation, analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable. Document business, technical requirements, and functional specifications as per set standards and transfer the same knowledge to the development team. Review and validate...
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