The Digital Channels Tech Lead is responsible for overseeing the development, deployment, and maintenance of digital channels through which customers interact with IT services, products, and platforms. The role focuses on optimizing digital channels to enhance user experience, drive engagement, and achieve organizational objectives. The Digital Channels Tech Lead in IT plays a critical role in dr...
Proactively building and implementing monitoring services, including end to end monitoring, scripting and automation, modern tooling and maintenance software. Use of AI and Machine learning to perform log analysis and create predictive models that will assist in identifying potential failures. Developing and executing automation scripts and maintenance jobs. Developing automation around monitorin...
Run the production environment by monitoring availability and taking a holistic view of system health.Implement SRE frameworks and practices within the organization using the systems operations tool chain.Strong familiarity with web servers and load balancing technologies.Operational Excellence ensure systems availability, performance, efficiency, change management, monitoring, emergency response...
The product development engineer will be charged with:Participation in Product development life cycle activities.Configuration of new products and servicesReviews and contribution to the test cases, based on the services in scope. Execution of SITs and supporting the UATS of new products & servicesEnsuring quality and accuracy and that all customer related issues have been addressed.Deep understa...
JOB DESCRIPTIONReporting to theBilling Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services.He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. RESPONSIBILITIESOverall, the pro...
Engineering jobs. Reporting to the Senior Manager Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...
JOB DESCRIPTIONReporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition.He/She will be required to formulate radio access design guid...
JOB DESCRIPTIONReporting to the Manager Operation Support Systems (OSS), Planning and Automation, the position holder will be responsible for designing, developing, and maintaining web based applications. The responsibility will collaborate with a multidisciplinary team to create applications that provide a seamless user experience.RESPONSIBILITIESWill be responsible for developing and maintainin...
Engineering jobs Nairobi. Reporting to the Billing Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. Responsibilities Ov...
IT jobs Nairobi. Reporting to the Manager Operation Support Systems (OSS), Planning and Automation, the position holder will be responsible for designing, developing, and maintaining web based applications. The responsibility will collaborate with a multidisciplinary team to create applications that provide a seamless user experience. Responsibilities Will be responsible for developing and mainta...
Overall, the product development engineer will be charged with:Participation in Product development life cycle activities.Configuration of new products and servicesReviews and contribution to the test cases, based on the services in scope. Execution of SITs and supporting the UATS of new products & servicesEnsuring quality and accuracy and that all customer related issues have been addressed.Deep...
Design: Design, Plans and optimization of wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency planning, parameter definition and ancillary equipment. Timely and accurate release of nominal, redesigns and integration parameters. Participate in MSVs, SAVs and IBS survey visits;Frequency Retunes: Continuously re...
Assist in scoping and costing of projects for submission to the Board for funding consideration.Review and supervise the work and processes of project management consultants to ensure smooth delivery of high-quality projects.Monitor implementation of all projects to ensure value for money in all construction projects.Monitor implementation of all projects to ensure delivery of quality projects.Le...
JOB DESCRIPTION Reporting to the Senior Manager - Access Network Planning & Design, the role holder is responsible for the Design, plan and optimization of the wireless radio access network communications systems, including radio propagation modelling and prediction, interference analysis, frequency coordination and parameter definition. He/She will be required to formulate radio access design gu...
JOB DESCRIPTIONReporting to theManager IT Networksthe position holder will Provide technical expertise, design and support to Safaricom in the field of Call Center, local and wide area network administration.RESPONSIBILITIESAdvises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain s...
JOB DESCRIPTIONReporting to the Senior Manager Enterprise Projects Delivery and Customer Fulfillment the position holder will lead a projects team in planning, designing and building of proper and sound access technologies for Enterprise connectivity as well as to provide 2nd level technical support leadership for Enterprise Access network to ensure 99.99% Enterprise Access service uptime.RESPONS...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Manager IT Networks the position holder will ...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary Reporting to the Senior Manager Enterprise Projects Delivery a...
BSS Engineer at Safaricom Kenya
JOB DESCRIPTION Reporting to the Senior Manager - Foundation Finance, the role holder will be responsible for planning and overseeing both construction and supplies projects within Safaricom & Mpesa Foundations, from the initial ideation through to completion of all Foundations construction and non-construction projects and managing the work of contracted Project Management Consultants. The role ...
System Integrations Engineer at Safaricom Kenya
Reporting to the Manager IT Networks the position holder will Provide technical expertise, design and support to Safaricom in the field of Call Center, local and wide area network administration. Responsibilities Advises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain system stand...
Job Description Reporting to the Team manager, Region the position holder will be responsible for RAN Maintenance and operations, Energy efficiency activities within assigned 100 Safaricom Base Transceiver Stations in the assigned region to deliver an always ON network with an availability of >99.80%. Responsibilities Maintenance of BTs within the assigned region to maintain an availability of >9...
Infrastructure Planning & Capacity Management Engineer at Safaricom Kenya