Safaricom driving jobs vacancies

The Digital Channels Tech Lead is responsible for overseeing the development, deployment, and maintenance of digital channels through which customers interact with IT services, products, and platforms.The role focuses on optimizing digital channels to enhance user experience, drive engagement, and achieve organizational objectives.The Digital Channels Tech Lead in IT plays a critical role in driv...

The Digital Channels Tech Lead is responsible for overseeing the development, deployment, and maintenance of digital channels through which customers interact with IT services, products, and platforms. The role focuses on optimizing digital channels to enhance user experience, drive engagement, and achieve organizational objectives. The Digital Channels Tech Lead in IT plays a critical role in dr...

Run the production environment by monitoring availability and taking a holistic view of system health.Implement SRE frameworks and practices within the organization using the systems operations tool chain.Strong familiarity with web servers and load balancing technologies.Operational Excellence ensure systems availability, performance, efficiency, change management, monitoring, emergency response...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Job Description JOB DESCRIPTION Reporting directly to the Development Lead of Fintech within the Financial Services IT domain, the chosen candidate will play a pivotal role in the development, support, and evolution of financial systems, ensuring service availability reaches an impressive 99.999%. RESPONSIBILITIES Develop software solutions for new financial services in alignment with approved de...

JOB DESCRIPTIONReporting directly to the Development Lead of Fintech within the Financial Services IT domain, the chosen candidate will play a pivotal role in the development, support, and evolution of financial systems, ensuring service availability reaches an impressive 99.999%.RESPONSIBILITIESDevelop software solutions for new financial services in alignment with approved design specifications...

Reporting directly to the Development Lead of Fintech within the Financial Services IT domain, the chosen candidate will play a pivotal role in the development, support, and evolution of financial systems, ensuring service availability reaches an impressive 99.999%. Responsibilities Develop software solutions for new financial services in alignment with approved design specifications and industry...

Develop software solutions for new financial services in alignment with approved design specifications and industry best practices.Contribute to the design phase of new solutions, ensuring robustness and scalability.Conduct comprehensive software testing to meet functional and non-functional requirements, including performance testing and monitoring.Document and maintain software functionality an...

JOB DESCRIPTIONReporting to the Credit Tribe Lead, the Credit Portfolio Lead will be responsible for driving sustainable credit products by developing platform features, processes, tools and credit score strategies that ensures effective management of credit risk across different stages of product maturity cycles and provides relevant insights through continuous portfolio monitoring that optimize...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Credit Tribe Lead, the Credit Portfolio Lead ...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Credit Tribe Lead, the Product Manager will b...

Reporting to the Venture Management Tribe Lead, the Spark Lead will enable to achieve Safaricom's objective of being a leading technology company, engagement with innovative, early stage companies is critical to accelerate the pace of innovation of products and services. The Spark Product Lead will be responsible for planning, developing, and implementing Safaricom's early-stage investment strate...

JOB DESCRIPTIONReporting to the Venture Management Tribe Lead, the Spark Lead will enable to achieve Safaricom's objective of being a leading technology company, engagement with innovative, early stage companies is critical to accelerate the pace of innovation of products and services. The Spark Product Lead will be responsible for planning, developing, and implementing Safaricom's early-stage in...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Venture Management Tribe Lead, the Spark Lead...

About the RoleBy working with cross functional teams, the Supply Chains Operations Manager for M-Pesa Africa will oversee and optimize supply chain processes. This role will be responsible for documentation and continuous improvement of supply chain processes, demand planning, Supplier performance, supplier relationship management, supplier Net Promoter Score, supplier Quarterly Business Reviews,...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. About the Role By working with cross functional teams, the Supply Chai...

JOB DESCRIPTIONReporting to the Director, Public Sector Digital Transformation, the role holder will support growth of Key Public Sector Business opportunities, we are developing various public sector-based Solutions that will accelerate Digital Transformation. To assure Quality and speed of delivery we are seeking a Senior Service Delivery lead who will drive Quality and speed of execution in pa...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Director, Public Sector Digital Transformatio...

We are pleased to announce a vacancy for a Senior Business Development Lead within the Public Sector Digital Transformation department under the CEO's Office Reporting to the Director; Public Sector Digital Transformation, the role holder will support growth of Key Public Sector Business opportunities. we are looking for a detail-oriented and driven Senior business development Lead within the Pub...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY We are pleased to announce a vacancy for a Senior Business Dev...

JOB DESCRIPTION We are pleased to announce the following vacancy for Senior Manager Segment Marketing (Enterprise Business ) within Segments Tribe. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below. Reporting to theTribe Lead Segments marketing,the role holder will; Establish a clear positioning for Safaricom Business as the trusted adv...

JOB DESCRIPTION MPA is a leading FinTech company dedicated to delivering innovative financial solutions that empower businesses and individuals. We are committed to harnessing cutting-edge technology to revolutionize the finance industry and provide exceptional services to our customers. The Release Train Engineer for M-Pesa will be responsible for driving the development and continuous improveme...