Overall purposeThe Head of the Training Institute is an executive-level role, with the holder being responsible for the commercial and business growth strategy, and for providing overall leadership for the Institutes commercial and administrative activities.Reporting to the Director of the Institute, the position holder shall design, implement, and evaluate training programs designed to meet the ...
Overall Job SummaryThe Head of Operations role is to provide strategic leadership for the ferry company's fleet operations, focusing on enhancing profitability, streamlining operations and logistics efficiency, and elevating customer experience. This role requires an entrepreneurial mind-set to drive innovation and foster a dedicated operations teamThe Head of Operations oversees all aspects of f...
People The human face of an organization, are its most cherished and valuable resources. In a world of multiple choices and multi-faceted people, you need someone to provide you with quality services that can cater to all your human resource needs at one go Overall Job Summary The Head of Operations role is to provide strategic leadership for the ferry company s fleet operations, focusing on enha...
Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints. Recognize, document, and inform the supervisor regarding trends in external customer calls. Anticipate potential needs or problems of customers. Follow through on commitments made to customers. Make recommendat...
Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...
Duties & ResponsibilitiesAct as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations ...
Kenya Trade Network Agency (KENTRADE) is a state Agency under treasury that is mandated to facilitate cross border trade, Establish, manage and implement the Kenya National Electronic Single Window System (KNESWS). The overall objective of the National Electronic Single Window System Project is to facilitate international trade by reducing delays and lowering costs associated with clearance of go...
PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to ...
Basic job summary:The Research Manager will be primarily responsible for the implementation, coordination, evaluation, communication, and/or management of research at CIPIT. They will oversee the execution of the basic investigative tasks of the research projects, contributing to the ongoing management, progress evaluation, and information dissemination relating to the projects.Duties & Responsib...
JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...
Kenya Tsetse and Trypanosomiasis Eradication Council (KENTTEC) is a state corporation mandated to coordinate all Tsetse and Trypanosomiasis eradication activities in Kenya. The Council was gazette in July 2012 by the Government of Kenya as a successor to the Pan-African Tsetse and Trypanosomiasis Eradication Campaign (PATTEC). The Council was formed to safeguard the gains made by PATTEC and to co...
About Us: Penda Health is an award-winning company that delivers high-quality, trustworthy healthcare. Our vision is for everyone in Africa to have healthcare they can trust. Today our team of 350 employees operates 16 Medical Centres around Nairobi and Kiambu Counties. Role Summary: We are looking for caring and smart clinical officers who want to become part of a team of amazing all-around, evi...
PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical emergency lines and ensure 24 hour coverage.Resolve customers' communication through electronic and physical channels (Emails and walk in clients).Issuance of both in and outpatient approvals for admissible requests for insured members.Communication to stake...
Kenya Tsetse and Trypanosomiasis Eradication Council (KENTTEC) is a state corporation mandated to coordinate all Tsetse and Trypanosomiasis eradication activities in Kenya. The Council was gazette in July 2012 by the Government of Kenya as a successor to the Pan-African Tsetse and Trypanosomiasis Eradication Campaign (PATTEC). The Council was formed to safeguard the gains made by PATTEC and to co...
Kenya Tsetse and Trypanosomiasis Eradication Council (KENTTEC) is a state corporation mandated to coordinate all Tsetse and Trypanosomiasis eradication activities in Kenya. The Council was gazette in July 2012 by the Government of Kenya as a successor to the Pan-African Tsetse and Trypanosomiasis Eradication Campaign (PATTEC). The Council was formed to safeguard the gains made by PATTEC and to co...
Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million. We have 19 innovative products and project models that have successfully been implemented and transformed 5.4 million lives.ABOUT THE ROLE The Programme Accountant ...
Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million. ABOUT THE ROLE The Programme Accountant will provide timely, accurate and efficient accounting, budgeting and financial management support to the Learning for Life ...
Job Opportunity: Head of Technical Training Institute (Road Safety and Automotive Related Courses) Nairobi Career Management Centre is a Human Resources Management Consulting firm that offers comprehensive HR Services like Recruitment, Job Evaluation, Training, Payroll Outsourcing, Labor Compliance, Engagement surveys, Staffing Solutions & HRMS to businesses both at a strategic and operational le...
Core ResponsibilitiesAdministrative Duties:Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times.Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures.Report all incidence that occur in the within the stipulated guidelinesEnsure the Medical centre has suf...
Kenya Civil Aviation Authority (KCAA) was established on 24th October 2002 by the Civil Aviation (Amendment) Act, 2002 with the primary functions towards; Regulation and oversight of Aviation Safety & Security; Economic regulation of Air Services and development of Civil Aviation; Provision of Air Navigation Services, and Training of Aviation personnel KCAA; as guided by the provisions of the con...
Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Core Responsibilities Administrative Duties: Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all...
Principle AccountabilitiesMaintain and grow the existing mortgage business customers through enhanced relationship management.Work closely with the HFDI (Development and Investment subsidiary) team to leverage its distribution and deliver solutions across the countryConstantly engaging signed-up partners to ensure maximum uptake of solutionsEnsure 100% participation in product promotional activit...
JOB SUMMARY:To ensure accurate and complete billing of patient services in accordance with Imara Hospital's defined policies, procedures, standards and strategiesKEY RESPONSIBILITIES:Ensure smooth Billing and invoicing process in both cash and cooprate.Preauthorisation process as per the insurance requirements.Handling admissions and discharges.Providing the required reports and responding to inq...
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