Product Support Specialist jobs

Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...

Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

Role DescriptionAs a Structured Cabling Specialist at VPL, you will play a pivotal role in designing innovative solutions, promoting our esteemed brands, and fostering strong client relationships. Your expertise in structured cabling solutions will drive the success of our projects and contribute to the growth of our business in the competitive market.Key Responsibilities:Solution Design: Collabo...

Vanguard Powersol Ltd are the market leaders in Power Protection systems and data center infrastructure. We are authorized distributors for Eaton, TrippLite, D-Link, Vertiv, Panduit and Rocket Batteries, and are a firm with the capability of providing end-to-end solutions for reliable power back-up and IT infrastructure needs. Summary As a Structured Cabling Specialist at VPL, you will play a piv...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role ...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To plan, manage and monitor the implementation of customer service activities and processes in order to deliver on approved operational plans in an e...

Position Overview:Nathan Digital is actively looking for skilled individuals with extensive customer service and retention background to join our Freelancing Team as a Retention Specialist in Nairobi, Kenya. As a member of the Retention Team, you will play a pivotal role in maintaining and enhancing client relationships to ensure long-term satisfaction and loyalty. Your primary responsibility wil...

PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations. To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understa...

PRIMARY PURPOSETo generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations.To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understand...

We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agen...

Title and SummarySpecialist, Product Management - Cross Border ServicesThe Specialist, Product Management, Network Partnerships Cross Border Payments will assist in the management of the Mastercard Cross Border Services (MA XBS) partner network, comprising of banks, non-bank financial institutions (NBFIs) and Telcos in Eastern Africa. Assist in managing existing direct and indirect connections wi...

Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world. Title and Summary Specialist, Product Management Cross Border Services The Specialist, Product Management, Network Partnerships Cross Border Payments will assist in the management of the Mastercard Cross Border Services (MA XBS) partner network, comp...

Carry1st is Africa's leading publisher of mobile games and digital content. Operating at the intersection of games, publishing, and fintech, we scale awesome content in frontier markets by solving hard problems. Across our publishing and Pay1st business lines, we are partnered with top global game companies like Riot Games, Activision, and Stillfront. We are backed by top investors like: a16z, Bi...

The End User Services Sales Administrator is responsible for supporting account executives, practice sales, and customers, and performing as a Subject Matter Expert on a wide variety of Microsoft and Mimecast Products and Licensing.The Software Licensing Specialist must initiate and manage all phases of the software licensing process and offer pricing, conduct the software license review engageme...

He/She partners closely with internal and external stakeholders to collect feedback & information, create journey maps & standard operating procedures that provide insights to client needs, drive improvement of client experience, and create operational efficiencies.The CX Specialist creates high value journeys and initiatives for our Crew and Clients Experience Journey as they interact with our g...

NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...

Role DescriptionThis is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that products are accurately described and presented in an attractive manner. The Specialist will also be responsible for providing excellent customer service to support sales.QualificationsE-Commer...

RebelsMarket is an online, curated marketplace of unique, edgy and rebellious products. We were founded in 2012 by a group of rebels wanting to break free from the norm of boring mall clothing stores. Role This is a full-time remote role for an Ecommerce/Product Listing Specialist. The Ecommerce/Product Listing Specialist will be responsible for managing online product listings, ensuring that pro...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

Position OverviewThe Junior Parts Associate is a specialist role dedicated to driving new business generation, seeking new clients, markets, and business opportunities, with a primary focus on aggressively acquiring and outsourcing vehicle spare parts merchants and inventory onto the SparePap online marketplace across all car model parts and all geographies. The Junior Parts Associate will play a...

Role DescriptionThis is a full-time hybrid role as a Sales Specialist. The Sales Specialist will be responsible for day-to-day tasks associated with sales such as generating leads, engaging with potential and existing clients, meeting with clients, developing sales pitches that meet the client's needs, training clients on how to use our products and support during the product implementation proce...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...