As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary poi...
Provide technical solutions to new & existing corporate clients with professionalism and enthusiasm.Provide guidance during the pre-sales process by identifying customers technical and business requirements, prior to designing a solution, consulting with technical partners about capabilities, and supporting business sales teams, account managers and partners on proposal activities.Make technical ...
Role DescriptionThis is an internship role for Presales Engineer Interns located in Nairobi County, Kenya. As a Presales Engineer Intern, you will be responsible for assisting the sales team in identifying and understanding customer needs, presenting product solutions, and supporting the sales process. This is an on-site position that will require you to work closely with the sales and technical ...
At Suetech Business Systems Limited, we are the bridge that brings people, technology and business together. In today s increasingly technology driven marketplace it is critical to keep up with the latest innovations in order to make the most of your investments and keep your business moving forward; and that is where we come in. Role This is an internship role for Presales Engineer Interns locat...
Position: Sales & Technical Support Engineer- Fire Safety & Equipment Industry: Fire Equipment & Maintenance Location: Nairobi Gross Salary: KES 35,000 - 40,000 About Client : Our client is a renowned provider of high-quality firefighting equipment and services in Kenya. They specialize in fire prevention and firefighting solutions, offering a comprehensive range of services including fire equipm...
1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaintain records, inventory and sparesReceive equipment, bench test, storage and RMA return handlingIncident and problem resolution as directed by NOC / TACProvide Service Desk / NOC / NMC cover dur...
What we are looking for We are seeking a highly motivated and technical implementation engineer to join our dynamic team. As an implementation engineer you will play a critical role in ensuring our customers' success by implementing our software solutions that address their specific last mile delivery challenges. You will work closely with our customers such as Naivas, EABL, Kingsmil, G4S, teach ...
Reporting Line: Field Team LeaderJob ObjectiveProvide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment.Key Duties & Responsibilities:1st Level 24/7 field support, escalation / on-callProactive monitoring of equipment & facilitiesNetwork installation, testing & commissioning, bringing into service, integrationCross connects & jumpingMaint...
Design and implement customers Communication and Networking Solutions . Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions satisfy those needs. Act as a contributing member of the project team from project inception to completion. Actively listen to client problems and needs to implement well aligned solution plans. Evaluate, m...
Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: Field Team Leader Job Objective Provide field/sales support, resolve incidents and assigned problems, install, maintain and manage network equipment. Ke...
PRE-SALES ENGINEER JOB RESPONSIBILITIESDesign and implement customers' Communication and Networking Solutions .Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions satisfy those needs.Act as a contributing member of the project team from project inception to completion.Actively listen to client problems and needs to implement wel...
Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. PRE-SALES ENGINEER JOB RESPONSIBILITIES Design and implement customers Communication and Networking Solutions . Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions sa...
Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the FAIBA brand. Pre-Sales Engineer Job Responsibilities Design and implement customers Communication and Networking Solutions . Comprehend business strategies and requirements and develop necessary designs and plans to ensure projects and solutions sa...
Responsibilities The role entails significant interaction with clients, both face-to-face or over the telephone. Tasks are varied and include: Understanding customers& diverse business needs and identifying solutions to meet those needs Identifying and developing new business through networking, courtesy and follow-up calls Arranging for customer presentations and demonstrations of proposed solut...
Job Description Role Description This is a full-time on-site role for Presales Engineer Interns located in Nairobi County, Kenya. As a Presales Engineer Intern, you will be responsible for assisting the sales team by providing technical expertise and support in pre-sales activities. This includes conducting product demonstrations, creating technical proposals, assisting with product implementatio...
Role DescriptionThis is a full-time on-site role for Presales Engineer Interns located in Nairobi County, Kenya. As a Presales Engineer Intern, you will be responsible for assisting the sales team by providing technical expertise and support in pre-sales activities. This includes conducting product demonstrations, creating technical proposals, assisting with product implementation, and addressing...
What we are looking for We are seeking a highly motivated and technical implementation engineer to join our dynamic team. As an implementation engineer you will play a critical role in ensuring our customers' success by implementing our software solutions that address their specific last mile delivery challenges. You will work closely with our customers such as Naivas, EABL, Kingsmil, G4S, teach ...
The candidate will be responsible for as the service TD, you will ensure the delivery of IT infrastructure integration solutions in complex scenarios. Ensuring successful project delivery based on customer satisfaction with SMs or higher-level customers. In addition, effectively support the pre-sales team to explore more opportunities.Job responsibilitiesDesign and implementation of virtualizatio...
At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider Summary The candidate will be responsible for as the service TD, you will ensure the...
About the role:Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers.Key Responsibilities:Project ManagementUndertaking Site v...
About the role:Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers.Key Responsibilities:Project ManagementUndertaking Site v...
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role: Reporting to the Engineering Team Lead, the Field Engineer be in...
About the role:Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. Key Responsibilities:Project ManagementUndertaking Site ...
About the role:Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. Key Responsibilities:Project ManagementUndertaking Site ...
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