Phone service jobs

Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

Job Description Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Cle...

We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...

Admin jobs in Kenya. United States International University-Africa, is a Higher Learning Institution based in Nairobi, Kenya and is the most diverse university in East and Central Africa with about 6,000 students from over 60 nations, and a global network of more than 25,000 alumni. USIU-Africa is the only university in Sub-Saharan Africa whose degree programs are accredited by both the Kenya Gov...

Admin jobs in Kenya. Salary: 30K-40K Our client is seeking a highly organized and detail-oriented individual to join their team as an Office Administrator with Bookkeeping Responsibilities. In this role, you will be responsible for managing the day-to-day administrative tasks of the office while also handling bookkeeping duties related to their real estate operations. Read>>Crafting a CV That Get...

Introduction Established in 2004, the Aga Khan University Medical College in East Africa seeks to provide high quality education for health professional leaders who will then go on to become reputable specialists generating a positive and lasting impact in the lives of their patients and in the communities they serve. Our goal is to produce health professional leaders through our unique training ...

We provide professional Human Resources consulting and services to organizations of all sizes. Our differential value continues to be being an efficient and flexible company, which allows us to provide a personalized service tailored to each client. And our effectiveness, innovation, flexibility and professionalism make us a powerful and effective resource for your organization.Responsibilities: ...

We provide professional Human Resources consulting and services to organizations of all sizes. Our differential value continues to be being an efficient and flexible company, which allows us to provide a personalized service tailored to each client Responsibilities: Greeting and welcoming clients in a warm and professional manner Scheduling appointments and managing the booking system Answering p...

Our client in the beauty industry is looking for an intern who have done a course in food and beverage. You should have receptionist skills such as good customer service, good communication skills, confident and able to handle different clients. You should also have interest in the beauty industry and sales.Responsibilities and DutiesGreet clients warmly, answer inquiries, and provide information...

Our client in the beauty industry is looking for an intern who have been in the food and beverage industry. You should have receptionist skills such as good customer service, good communication skills, confident and able to handle different clients. You should also have interest in the beauty industry and sales.Responsibilities and DutiesGreet clients warmly, answer inquiries, and provide informa...

About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...

Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.Resolving customer complaints or issues in a timely and efficient manner.Providing information to customers about products or services.Documenting customer interactions and transactions in a call center software or CRM system.Meeting or exceeding performance goals, such as call handling time o...

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. Our client in the beauty industry is looking for an intern who have done a course in food and beverage. You should have receptionist skills such as good customer service, good communication skills, confident and able to hand...

MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. Our client in the beauty industry is looking for an intern who have been in the food and beverage industry. You should have receptionist skills such as good customer service, good communication skills, confident and able to ...

Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations of alternate solutions if...

Job Description About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer inte...

Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfilment.Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales...

Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service. Opticom (K) Limited is a wholly owned subsidiary of Optimum Group Partnerships incorporated in the United Kingdom. For more than 1...

Admin jobs in Kenya. As a Receptionist, you ll be the first point of contact for all guests. The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable about our policies, offerings, and amenities to ensure lounge guests are satisfied. In addition to providing excellent customer service, the lounge receptionist will help with administrative tasks at the front desk to e...

Title: Tele Sales Executive- Service Industry. Reports to: Sales Team Leader. Industry: Service Industry Location: Nairobi Positions: 2 Gross Salary : KES 35,000 Placement : Immediately Job Purpose: The ideal candidate is highly motivated, an excellent communicator, can work well within a cooperative and friendly team as well as being able to work on their own initiative. Roles & Responsibilities...

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Key Responsibilities Provision of counselling, support, and information to MSK Clients and employees on phone Monthly reports showing number of clients and staff counselled. Data entry to analyse communication with the clients. Participa...

The ideal candidate will provide comprehensive support to the executive team, ensuring smooth and efficient operation of daily tasks. This role requires a high level of professionalism, discretion, and excellent communication skills. Proficiency in English is essential, with proficiency in Swahili and Hindi considered advantageous. The PA will play a crucial role in managing administrative tasks,...

Customer service jobs. Reports to: the COO,Location: Ruiru,Gross Salary: Ksh 35-40K, Our client is a Start-up in the ISP space and they are looking to hire a Client Support Executive. The successful candidate will ensure client satisfaction, address technical issues, and maintain strong customer relationships. You will be required to have a combination of technical knowledge, communication skills...

Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service. Job Responsibilities: Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required inf...