Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...
Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improv...
Job summary:The ICT Officer (Systems) is responsible for capturing incoming hardware and software calls from various user stations and resolving them online via remote control support where applicable or escalated.Key Responsibilities/Tasks/Duties:Capturing on the helpdesk system the details to all user requests as they come in via phone or email.Resolving level 1 calls (MS Office, User permissio...
Ref: MNUC/LD/001/2024ROLES AND RESPONSIBILITIESPreparing duty rota for effective service delivery for deployment of library staff;Participating in the delivery of face-to-face and online enquiry services;Supporting and contributing to the development of relevant modules of the Library Management System;Participating in management of the premises, ensuring safe, clean and well-maintained environme...
United States International University Africa is located in the Kasarani area, off Thika Road in the suburb of Kenya s capital city of Nairobi. The university is an independent, not-for-profit institution serving 6512 students representing 69 nationalities Job summary: The ICT Officer (Systems) is responsible for capturing incoming hardware and software calls from various user stations and resolv...
Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...
For Kenya to achieve Vision 2030 and Sustainable Development Goals (SDGs), and be more globally competitive, there is an urgent need to develop a skilled, productive and flexible labour force by creating, applying, and spreading new ideas and technologies that are currently missing in the country Ref: MNUC/LD/001/2024 ROLES AND RESPONSIBILITIES Preparing duty rota for effective service delivery f...
IT jobs. United States International University-Africa, is a Higher Learning Institution based in Nairobi, Kenya and is the most diverse university in East and Central Africa with about 6,000 students from over 60 nations, and a global network of more than 25,000 alumni. USIU-Africa is the only university in Sub-Saharan Africa whose degree programs are accredited by both the Kenya Government thro...
Works under the supervision and direction of the Community Liaison Office (CLO) Coordinator; the CLO Communications Assistant has no supervisory responsibilities. The CLO Communications Assistant is responsible for producing a weekly newsletter The Roar and managing website and social media content to promote Mission events and community wellbeing. Develops editorial calendar, organizes online co...
Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...
To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...
Customer service jobs. Social Discovery Group is the world s largest group of social discovery companies which unites more than 50 brands. For more than 20 years, we have been creating premium international dating services and social discovery apps with a focus on video streaming, AI technologies, entertainment, and game mechanics. Our product portfolio includes Dating.com, Cupid Media, Dil Mil, ...
Duties/ResponsibilitiesConduct key informant and in depth interviews.Conduct online interviews and make follow-ups on incomplete interviews.Write and submit comprehensive notes of data collection and any other observations.Any other task assigned by the supervisorQualifications & ExperienceBachelor's degree preferably in a health-related discipline.Proven experience in qualitative data collection...
Tetra Pak†is one of three companies in the Tetra Laval Group a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland.†Together with our customers we make food safe and available, everywhere Summary Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order ...
JOB PURPOSEThe Parts Associate will play a vital role in driving new business generation, seeking new clients, markets, and business opportunities, with a primary focus on aggressively acquiring and outsourcing vehicle spare parts merchants and inventory onto the online marketplace across all car model parts and all geographies to meet the demands of the growing customer base. This client-facing ...
The African Population and Health Research Center (APHRC) is leading Africa-based, African-led, international research institution headquartered in Nairobi, Kenya, and conducting policy-relevant research on population, health, education, urbanization and related development issues on the continent Duties/Responsibilities Conduct key informant and in depth interviews. Conduct online interviews and...
Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.Detailed DescriptionProviding personalized Customer Service to both internal/external Customers to achiev...
LOCATION: NAIROBI BUDGET: 60,000 KES GROSS Our client, Sparepap is an early-stage B-B-C e-commerce Company aiming to streamline accessibility to spare parts, accessories and mechanical services for the automotive industry. They are a one-stop digital hub for car spare parts dealers, mechanics and customers in need of car servicing and/or in search of purchasing car parts at an affordable rate. JO...
Job Description In this role, you will: Use the troubleshooting knowledge and tools required to fix customer issue Approach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload usage and to increasing the number of licenses and workloads consumed by the Small Business. Pr...
Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...
We are seeking a consultant to conduct both desk research and relationship-building outreach, including potential in-person meetings alongside Namati staff or attendance of relevant events, focused on grant funding available from foreign embassies in Sierra Leone, Kenya and Mozambique.The consultant will:Using online resources, develop a comprehensive list of the foreign embassies and development...
The TLM Adaptation Manager will work closely with the TLM Advisor in the development of literacy classroom and instructional materials as well as training and mentoring support materials, ensuring that the content and production of the materials developed is effective, user friendly, and compliant with quality standards. S/he will also manage the production of classroom and instructional material...
Namati is dedicated to placing the power of law in the hands of people. For billions of people around the world, the law is broken. It s an abstraction or worse, a threat but not something we can use to exercise our basic rights Summary We are seeking a consultant to conduct both desk research and relationship-building outreach, including potential in-person meetings alongside Namati staff or att...
Our Client, The African Population and Health Research Center (APHRC) is a premier research-to-policy institution, generating evidence, strengthening research and related capacity in the African research and development ecosystem, and engaging policy to inform action on health and development. The Center is Africa-based and African-led, with its headquarters in Nairobi, Kenya, and a West Africa R...
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