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Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...

Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

The International Livestock Research Institute (ILRI) works to improve food security and reduce poverty in developing countries through research for better and more sustainable use of livestock. ILRI is a CGIAR research centre part of a global research partnership for a food-secure future. Key Responsibilities Purpose Provide overall day to day secretarial and administrative support to the Office...

Admin jobs. The International Livestock Research Institute (ILRI) works to improve food security and reduce poverty in developing countries through research for better and more sustainable use of livestock. ILRI is a CGIAR research centre part of a global research partnership for a food-secure future. Purpose Provide overall day to day secretarial and administrative support to the Office Manager ...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...

To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...

Conduct key informant and in depth interviews.Conduct online interviews and make follow-ups on incomplete interviews.Write and submit comprehensive notes of data collection and any other observations.Any other task assigned by the supervisor

Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.Detailed DescriptionProviding personalized Customer Service to both internal/external Customers to achiev...

Responsibilities:Develop and implement comprehensive digital communication strategies aligned with Bliss Healthcare's mission and goals.Manage and oversee all digital and social media platforms, ensuring consistent and engaging content.Create and curate compelling, multimedia content for various digital channels to increase brand visibility.Monitor social media trends and industry developments to...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres Responsibilities: Develop and implement comprehensive digital communication strategies aligned with Bliss Healthcare s mission and goals. Manage and overs...

About the roleThe Student Recruitment Advisor Emerging Accounts (SRA-EA) is responsible for pro-actively driving the performance of new and low volume agents, known internally as Emerging Accounts. They will work closely with sales and marketing specialists in ensuring service centre/remote student recruitment strategies are developed and executed and raise the profile of Navitas colleges amongst...

Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

The International Livestock Research Institute (ILRI) works to improve food security and reduce poverty in developing countries through research for better and more sustainable use of livestock. ILRI is a CGIAR research centre part of a global research partnership for a food-secure future. Responsibilities The assignment shall entail: Program reporting and administration Plan the project cycle fo...

Overall ResponsibilityThe Regional Digital Officer leads efforts to deliver compelling and engaging content (proactively and reactively) through the direct management of the regional social media channels and the website. The incumbent provides guidance and support to staff at all levels of the organization on social media use and produces reports on content performance, particularly at times of ...

Primary objectives for this position include: review of identified funding opportunities; coordinate and support the development of strategic grant applications, timely review and submission of grant applications; facilitate donor intelligence and assurance of strategic alignment of CIFOR-ICRAF's objectives with funder priorities and objectives; assist and support outreach and stewardship of majo...

As the ECD curriculum content Learning Designer, you will: Design, develop, and manage highly engaging and interactive e-learning content that can be scaled, and meets ECSAPACH standards and trainee needs. Transfer existing content, and organize planned content, into structured online courses. Design and build template documents for the ECD team and external experts to use to create online course...

Established in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. We are based in Geneva, Switzerland, and employ some 14,500 people in more than 80 countries. Overall Responsibility The Regional Digi...

Job Description Primary objectives for this position include: review of identified funding opportunities; coordinate and support the development of strategic grant applications, timely review and submission of grant applications; facilitate donor intelligence and assurance of strategic alignment of CIFOR-ICRAF s objectives with funder priorities and objectives; assist and support outreach and ste...

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Summary Primary objectives for this position include: review of identified funding opportunities; coordinate and support the development of strategic grant app...

The Danish Refugee Council (DRC) is an independent international non-governmental organization, working in 40 countries throughout the world, and our primary mandate is to promote durable solutions for refugees and displaced populations. DRC East Africa & Great Lakes (EAGL) region provides urgent response at the onset of displacement and works with displacement-affected populations - both interna...

25%Resource Acquisition and Grant ManagementManage and track all funding opportunities shared with National offices ( NO's) by Regional office ( RO) , Support Office (SO), Global Centre (GC) and donors and ensure this is part of the donor landscape analysis for the RegionManage and update the Donor/Partner Engagement Plan by Technical Advisors and GAM UnitTrack and monitor external engagement in ...