Shared Service Manager jobs in Nairobi

About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...

About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as 'the be...

Customer service jobs in Kenya. About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements ...

Regulatory Compliance (40%)Review reports daily, weekly, monthly and quarterly fund manager/custodian reports to ensure compliance with the Collective Investment Scheme regulations, Respective constitutive documents, Regulatory Guidelines and the Banks Policies & ProceduresEnsure proper KYC for new client onboarding and lodged safely with the BankInitiate and Escalate any non-compliance issues wi...

Kuunda 3D is growing across East and West Africa, with our main centre of operations in Nairobi, Kenya. Please get in touch with us below and we will get back to you THE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICA We are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of...

THE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICAWe are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of the population. Overview of the role:Relationship Management with PartnersProduct Benchmarks & ResearchProduct Definition of Product Specification with partnersProjec...

THE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICAWe are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building & growing products for the unbanked segment of the population. Overview of the role:Relationship Management with Partners Product Benchmarks & Research Product Definition of Product Specification with partners Pro...

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. With 165 member states, a further 8 states holding observer status and offices in over 100 countries, IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing servic...

Job Purpose StatementThe job involves overall monitoring of the operational risk and compliance function of the Trustee Services. The role holder will be responsible for ensuring regulatory compliance of the business. This will include ensuring that the two products under Trustee services- REITs and Unit Trusts-have the highest degree of compliance with the Banks policies as well as the regulatio...

Company Description About Deloitte Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business c...

Our purpose is to unlock value in Africa. We use our analytical capabilities to improve decision-making and, through better decisions, to unlock substantial value for our clients and society. While we are the largest economics-based consulting firm in Africa, we use a large number of techniques and approaches to achieve clarity for decision-makers. We work across various domains. Early specialisa...

Job SummaryTo drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationships, identifying new business opportunities, and implementing effective strategies to achieve organizational goals.To support Head of Islamic banking to drive Islamic Banking in Kenya by delivering high-quality support to Business, by pro...

The Director of Development, Leadership Gifts will:Work closely with the Head of Leadership Gifts and CEO to engage a robust portfolio of HNWI globally (approximately $15M annually), as well as increase the funding raised via the individual giving portfolio to deliver significant revenue and raise awareness about Teach For All's work among HNWI circlesCo-create and manage an engaging and personal...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Summary To drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationships...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job Summary To drive revenue growth and expanding market share for Islamic Banking within the industry while building and maintaining profitable client relationsh...

Headquartered in Nairobi, Kenya, icipe was established in 1970, to address this very paradox of insects and accompanying challenges. The Centre s mission is to use insect science for sustainable development, to ensure food security and improve the overall health of communities in Africa by addressing the interlinked problems of poverty, poor health, low agricultural productivity and environmental...

Headquartered in Nairobi, Kenya, icipe was established in 1970, to address this very paradox of insects and accompanying challenges. The Centre s mission is to use insect science for sustainable development, to ensure food security and improve the overall health of communities in Africa by addressing the interlinked problems of poverty, poor health, low agricultural productivity and environmental...

The Director will play a critical role in supporting the actions, strategies, and systems undergirding Teach For All's cultivation of this deep and dynamic donor pipeline. Their duties will range from data management to research and meeting preparation, as well as managing up to the Head of Individual Giving to execute expansive partnerships with individual and family foundation donors and prospe...

The Director will play a critical role in supporting the actions, strategies, and systems undergirding Teach For All's cultivation of this deep and dynamic donor pipeline. Their duties will range from data management to research and meeting preparation, as well as managing up to the Head of Individual Giving to execute expansive partnerships with individual and family foundation donors and prospe...

Around the world, Teach For All network partners are developing leadership in classrooms and communities to ensure all children can fulfill their potential. About Job The Director will play a critical role in supporting the actions, strategies, and systems undergirding Teach For All s cultivation of this deep and dynamic donor pipeline. Their duties will range from data management to research and...

In this Field Sales Specialist position You will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc. You will deliver sales objectives and revenue growth for a defined geographic region, product line or market segment. You will secure new business and build on existing core business through repeat orders. You will answer inquiries, resolve p...

Job Description In this Field Sales Specialist position You will implement field sales plans and processes, including providing input for sales forecasting, budgeting, etc. You will deliver sales objectives and revenue growth for a defined geographic region, product line or market segment. You will secure new business and build on existing core business through repeat orders. You will answer inqu...