Quality Service Manager jobs in Nairobi

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"Masaba Services Limited was registered in Nairobi in April 2009 and has since made establishement in Uganda, Rwanda and Tanzania. Professionalism. We recruit people with the right qualifications and equip them with the right training to ensure that they provide value and quality solutions to our customersRESPONSIBILITIES Oversee the analysis of the technical and economic feasibility of the proje...

Masaba Services Limited was registered in Nairobi in April 2009 and has since made establishement in Uganda, Rwanda and Tanzania. Professionalism. We recruit people with the right qualifications and equip them with the right training to ensure that they provide value and quality solutions to our customers RESPONSIBILITIES Oversee the analysis of the technical and economic feasibility of the proje...

Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...

RESPONSIBILITIESOversee the analysis of the technical and economic feasibility of the projects.Prepare, and possibly execute, the risk and contingency plansControl and monitor all the processes that are carried out during the execution of the project.Oversee the fulfilment of the objectives, terms, quality and costs initially established.

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities Management of Continual Serv...

Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...

Job summary:The Spiritual Services Manager will ensure that the spiritual, religious and pastoral needs of patients, visitors and staff are met effectively to the highest standard of care, and within available resources.ResponsibilitiesTo take a lead and be part of the resource for the Tenwek Hospital in meeting the pastoral and spiritual needs of patients, relatives and staff. This will involve ...

Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...

About the role The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous im...

Job Description Main purpose of the job The holder of this position will support the department in growing their business and managing the on-going assignments to a logical conclusion; provide outstanding value to clients and the Firm; develop high-performing people and teams, leading big teams and supporting them to make an impact that matters; and setting the direction in line with the Firm s s...

Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suit...

Deloitte Consulting is a leading provider of innovative development solutions to U.S. and international donors, foundations, governments, and Fortune 500 companies. Main purpose of the job The holder of this position will support the department in growing their business and managing the on-going assignments to a logical conclusion; provide outstanding value to clients and the Firm; develop high-p...

Prepare detailed cost estimates, budgets, and cash flow forecasts for off-plan real estate projects, including material costs, labor costs, overheads, and contingencies, to ensure accurate cost control and financial viability.Measure, quantify, and price construction works, variations, and change orders, and prepare bills of quantities (BOQs), tender documents, and procurement schedules in accord...

Operations Management & Strategy Contribute to the overall strategic direction and management of the Country Operations PLUS the Cluster & sub-regional operational strategy (short and long term) and policies within overall regional DHL context, in terms of door-to-door profitability, service quality and cost performanceManages the profitability and growth of the organization s operations within a...

Job Description Reporting to the Hospital Manager, this position is responsible for planning, organizing and coordinating the nursing team within the hospital. In addition, this position is responsible for ensuring consistency and continuity of high-quality nursing care, while upholding the highest professional standards and excellent customer service. This position is currently open at our Momba...

You will be part of the firm's Client Service Risk (CSR) function whose mission is to enable client impact and innovation in a way which manages risks to our clients, people, and the firm. CSR is a globally integrated team with colleagues from diverse professional backgrounds including communications, consulting, government, and law.Our function advises firm leadership on risks across the lifecyc...

Role overviewTo Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units.The incumbent will:Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs.Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, minimizing legal risk...

About the roleThe Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous imp...

Architectural jobs vacancies in Kenya Are you a seasoned Construction Manager with a passion for safety and excellence in the architectural realm? Join our esteemed architectural consultancy firm and lead transformative construction projects with precision and dedication.We are seeking a highly experienced Construction Manager with a degree in Construction Management, coupled with robust Environm...

In the business of creating authentic and memorable experiences for inbound leisure travelers to Africa (FITs and Groups), and for our B2B partners around the world. We know that no two people or businesses are the same, and have built Sense of Africa around flexible, personal, solutions-oriented relationships. SOA/KE/NRB/23-24/18 WHAT WE EXPECT: Develop and implement SOPs for the Operations Depa...

ResponsibilitiesDeliver quality customer experienceDevise and implement offline and online marketing strategies to increase walk-ins and brand visibilityDrive sales team and managers to achieve sales targets for each locationDevelop and coordinate training and upskilling of the team based on needs and trendsGenerate and implement standard operating procedures for spa useEffectively manage all spa...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as 'the be...

Manage and participate in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommend, develop and administer policies and procedures. Recommend, within divisional policy, appropriate service and staffing levels. Plan, direct, coordinate and review the work plan for Payments Application Support staff. Assign work activities, projects and progr...