Lead Account Manager jobs

CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...

Role Summary Angaza is seeking an experienced HR Manager to join its Kenya People Operations team, based in the company s Nairobi office. This role will be responsible for administrative support for hires at Angaza Kenya, acting as the primary point of contact for most requests, including those related to payroll and benefits administration, purchase requests, and operations requests. Within the ...

VACANCY No. KYEB/04/2024 The Corporation Secretary & Manager Legal Services will be responsible to the CEO. Job Description Providing guidance to the Board on their duties and responsibilities and on matters of Governance Carrying out Board induction and training; updating Board Committee Charters; preparation of Board Work-Plans; Board Evaluation; Governance Audit, and Implementation of the Code...

Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

JOB SUMMARYThe primary responsibility of the Finance Manager is to prepare and implement financial strategy, policies and procedures, and financial controls framework to ensure the achievement of institution-wise financial objectives, controls, and financial stability.The person will ensure internal controls are effectively in place and functional. He/she will also ensure compliance with applicab...

Commercial lead for the development of Airtel FWA products and proposition from concept to launch, taking responsibility for conceptualization, scoping, implementation, and operationalization.Build and incentivize the channels to drive sales. Setting individual sales targets with direct and indirect sales teams.Pricing Design and Strategy - Create price designs, including development of price str...

About the RoleWe are looking for a Manager to join our growing Research Operations team, to lead a People Operations sub-team that supports our network of 1,100 part-time enumerators, or Research Assistants (RA). This is a dynamic role for someone who can apply People Operations expertise in a highly dynamic environment, as our network of Research Assistants is continuously evolving based on proj...

Bharti Airtel Limited is an Indian global telecommunications services company based in New Delhi, India. It operates in 18 countries across South Asia, Africa, and the Channel Islands. About Job Commercial lead for the development of Airtel FWA products and proposition from concept to launch, taking responsibility for conceptualization, scoping, implementation, and operationalization. Build and i...

60 Decibels is a tech-powered impact measurement company that makes it easy to listen to the people who matter most. We ve been in business as an independent entity since early 2019, when we spun out of the global Impact Investor Acumen. We believe that the best way to understand social impact is by talking to the people experiencing that impact About the Role We are looking for a Manager to join...

Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Key Responsibilities. Operational Management: Supervise day-to-day operational activities, including transaction processing, account management, and administrative tasks. Develop and implement operational pol...

This role is an exciting opportunity to join the VGS Partnerships team and lead the Strategic Partnerships Business practice. The role, reporting to the Head of Visa Government Solutions for SSA, will be responsible for identifying, building, implementing, and managing key partnerships in this sector. Partners could include leading Multilateral Donor organisations (e.g. US Aid), Multilateral Deve...

Job Summary:The Area Manager is responsible for the management of the host and refugee field operation in Garissa County and other potential counties in North Eastern region. S/he is also responsible for internal and external coordination of the field operations. You will be responsible for providing leadership in program design, implementation and evaluation, security management, managing suppor...

Summary This role is an exciting opportunity to join the VGS Partnerships team and lead the Strategic Partnerships Business practice. The role, reporting to the Head of Visa Government Solutions for SSA, will be responsible for identifying, building, implementing, and managing key partnerships in this sector. Partners could include leading Multilateral Donor organisations (e.g. US Aid), Multilate...

Fanisi is a HR consulting and management company that guides enterprises in setting up management and development of their workforce. We support Small and Medium Enterprises to excel in improving the people component of their businesses and organizations by building human capital through developing employee related policies and practices, staff training and development, incentive programs, talent...

Financial (40%) The ability to manage the sales process from lead generation to close, including tracking customer interactions and sales metrics, managing sales pipelines, and identifying opportunities for upselling and cross-selling.The ability to establish and maintain positive relationships with customers, including identifying their needs and expectations and developing personalized strategi...

The University of Cambridge is one of the world s foremost research universities. The University is made up of 31 Colleges and over 150 departments, faculties, schools and other institutions. JOB PURPOSE To lead on the identification and development of new opportunities in a specified region(s), supporting the Cambridge based sales teams to win new business and maximise the value from existing cu...

Our Client is a leading Kenyan Integrated Marketing Communication Agency (IMC) . They seek to recruit an Account Director (Advertising Practice) to manage a growing and versatile client portfolio. The Account Director is responsible for the day-to-day management of the key account(s) to ensure that agreed deadlines and deliverables are met on time and within budget. The individual will lead day-t...

JOB PURPOSE STATEMENTTo provide leadership to the regional teams to Acquire, Grow & Retain B2C customers (Merchants). The role will guide and manage internal and external teams to meet set volume, value & brand targets leveraging on business insights gained from the market to improve our value proposition delivery.KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)Financial (40%)The ability to man...

ROLE POSITIONING AND OBJECTIVES To understand customer/business unit sourcing requirements including their business goals, targets, initiatives, directions for their appointed end market To build long term and strong relationships with EM key stakeholders Cascade and communicate Global/APMEA Procurement innovation pillar strategies to EM and feedback loop from EM to Global/APMEA Proc teams. To bu...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Job Description Reporting to the Enterprise Premium Support Manager- t...

Talent Grid Africa Limited on behalf of our NGO client is seeking to recruit a program Lead. Job Overview The Programs Lead reports to the Chief of Programs and will lead all programming aspects of our client's sites. This role will be responsible for strategic and operational aspects of our client Circle curriculum delivered at HER Lab, Mentoring Programs, Give Back Program, Career Guidance, and...

JOB PURPOSE STATEMENTTo provide leadership to the regional teams to Acquire, Grow & Retain B2C customers (Merchants). The role will guide and manage internal and external teams to meet set volume, value & brand targets leveraging on business insights gained from the market to improve our value proposition delivery.KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)Financial (40%)The ability to man...

Job Overview As a key member of the Senior Management Team (SMT), the Deputy Director Finance (DDF) provides financial leadership and management necessary to ensure that the Kenya CP has the appropriate financial infrastructure and systems in place to support the strategic vision and mission of the organization. They will play an active role in the formulation of strategic and operational plans f...