Reporting to the Debt Recovery Manager, the Debt Recovery Agent will: Make outbound calls to debtors owing the company short term and long term debts. Ensure allocated collection targets are achieved. Advise debtors on ways of clearing their debts while communicating with them on the importance of paying their debts and consequences of non-payment. Resolve and mediate disputes between debtors and...
About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
Job Summary:We are seeking a dynamic individual to join our team as a Business Development Officer (BDO) specializing in bidding for our Consultancy Services i.e. Social, Market Research etc. The role is pivotal in meeting the growing demand for our products and maintaining the high quality of our research services. The successful candidate will lead market research efforts, enhance proposal deve...
BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role The job holder will implement a process that will identify and develop the capabilit...
Job PurposeEnsure achievement of sales, marketing, availability, and visibility in the territory by proper execution of Sales, Marketing and Trade Programme activities in support of the Area Sales Manager.Duties and ResponsibilitiesEnsure achievement of Sales targets.Ensure that objectives in terms of quality, availability and customer price of products are achieved.Regularly update customer data...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client number one spa offering holistic and professional spa treatments is seeking an Operations Manager for a Spa in Tigoni, Kenya. The role holder will be responsible for...
Key ResponsibilitiesEnsure compliance across all departments within the branch.Create and maintain effective processes to manage all machines and equipment for operational effectiveness.Oversee maintenance schedules for all spa machines and equipment.This includes assessing and managing all breakages, wear and tear notices, etc as per the company policy.Ensure proper and accurate record keeping a...
Job Purpose:We are currently seeking a motivated and customer-focused individual to join our clients team as a Cashier & Shop Attendant at a liquor store. The Cashier & Shop Attendant will be responsible for providing excellent customer service, processing sales transactions accurately and efficiently, and maintaining a clean and organized store environment. The ideal candidate will have strong c...
Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: We are currently seeking a motivated and customer-focused individual to join our clients team as a Cashier & Shop Attendant at a liquor store. The Cashier & Shop Attendant will be responsible for providing excellent customer service, processi...
About the role BURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...
About the roleBURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custom...
About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...
About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...
About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...
About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...
BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...
About the role The Risk Manager will be responsible for identifying, assessing, and mitigating risks within the manufacturing business that involves trading in Pay as you go (PayGo) products. This role reports directly to the Finance Director and involves collaborating with various departments to develop and implement risk management strategies specific to the manufacturing and trading operations...
BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world. BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role The Risk Manager will be responsible for identifying, assessing, and mitigating ris...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Key Responsibilities Receive, verify, Authenticate, call back and process...
Sistema Biobolsa is a system that transforms the manure of animals into biogas and a potent, natural fertilizer. By inputting the manure in the system on a daily basis, you will be able to develop and grow your activities on the farm, improve your energy security, and protect the environment. Transforming your animals manure into resource will provide you with a better quality of life! Your missi...
Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to register on the Soko Yetu App for self-ordering
Twiga is a mobile-based supply platform for Africa s retail outlets, kiosks, and markets stalls. Key Responsibilities Customers Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to re...
Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Summary Our client is a leading FMCG company in Kenya. They seek to hire a Senior Accountant who wil...
Your mission at Sistema.bio Reporting to the National Sales Manager, the Area Sales Manager will be responsible for recruiting, training, coaching and managing a team of up to 40 with at least 20 active sales agents to meet the hub's sales and repayment targets. Active means at least 1 sale a month. You'll be in charge of: Recruiting, training and managing a high-performing team of sales agents. ...