Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary Job Summary: The Head of Commercial will play a pivotal role in sha...
Key Responsibilities:Direct day-to-day operations to align with strategic goals, ensuring adherence to company policies and financial targets.Develop and execute commercial strategies for growth and profitability.Lead a team to provide excellent customer support, manage technical issues, and mitigate risks.Monitor performance to minimize downtime and optimize service delivery.Manage vendor relati...
ABOUT US Broadband Communication Networks is a communication technologies solution provider whose objective is to provide communication network solutions for; Mobile Network Operators, Fixed Network Operators, Regulators, Broadcasting houses, Internet Service Providers (ISPs) Governments and large business organizations in East African with our HQ in Nairobi Kenya. We are experienced in End-to-En...
Reporting to: Directors, Gross Salary: Ksh 380,000 Ksh 400,000, Our client in the telecommunications and construction industries is searching for a seasoned Technical Operations Manager. If you have a strong background in telecommunications management and construction processes, and you re ready to ensure top-notch service delivery, we want to hear from you. Key Responsibilities: Direct day-to-da...
DescriptionOur purpose is transforming lives, giving dignity, and expanding opportunities for wealth creation.The purpose of this role is to develop and implement the overall Telecommunication and technology strategies to provide highly reliable, financially self-sustaining, and affordable telecommunications services delivered to retail & SME customers. This position also develops long term strat...
Overall Responsibility:The role has the responsibility to ensure radio network plans and dimensions are according to commercial/business requirements and the rollout plan & license obligations. You shall provide input for the design of new technologies and services in accordance to poa! business strategy. End-to-end capacity planning will be key while also doing efficient plans for new network ar...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. At poa! we believe everyone deserves access t...
RESPONSIBILITIESWhat you will learn and contribute toAre you passionate about solving problems?As part of our team, you will be responsible:Network services platform (NSP) platform design, implementation, acceptance with customerAutomation use cases design, development, validation and bring them into productionIdentification of new automation Use Cases to be delivered, agreement on key acceptance...
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networksAbout this opportunity !We are looking for an ASP Mentor& Certifier Role who has a leading, training, mentoring, coordinating ...
Job Title: Business Development Manager - Telecom Infrastructure Solutions Reporting to: CEO Africa Location: Nairobi Type of Employment: Permanent Brief on Client Our client is a leading provider of comprehensive infrastructure solutions for telecom operators. With a focus on managing both active and passive elements, including setting up of such infrastructure, they aim to deliver cutting-edge ...
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world s mobile traffic passes through Ericsson networks About this opportunity ! We are looking for an ASP Mentor& Certifier Role who has a leading, training, mentoring, coordinatin...
The successful candidate will have a proven track record in business development within the telecommunications industry, a deep understanding of active and passive infrastructure components, and the ability to formulate and execute strategic plans
Reporting Line: TAC ManagerJob ObjectiveProvide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and manage the WIOCC network. To be acknowledged as the technical expert within the company.Key Duties & Responsibilities:24/7 2nd Level TAC technical interface, escalation / on-callProblem resolution, direct NOC & Field SupportMentorship &...
Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: TAC Manager Job Objective Provide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and man...
Job Summary:The Head of Commercial will play a pivotal role in shaping and executing Wasoko's commercial strategy. This leadership position requires a seasoned professional with a strong commercial and business development background, particularly within the logistics and technology sectors. The successful candidate will drive revenue growth, manage key client relationships, and identify new busi...
Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary. Job Summary: The Head of Commercial will play a pivotal role in sh...
About PalmPay PalmPay is a Pan-African fintech company currently operating in Nigeria, Ghana, and expanding to other markets in 2024. We're reinventing the payments experience by making it easy and reliable for everyone to getting financial services (Digital Lending, Merchant Acquiring, etc). Key Responsibilities Understand Customer and Merchant demands regarding Telecom and MMO services (USSD me...
PalmPay is a next generation mobile wallet that empowers anyone with a smartphone to open a financial account, send money and make payments. Available on Android and iOS. Key Responsibilities Understand Customer and Merchant demands regarding Telecom and MMO services (USSD menu, SMS, SIM Card, MMO payment collection and disbursement). Based on market demands, summary Use Cases and develop Busines...
We are seeking to recruit a Customer Experience Executive to provide a point of communication and contact with customers to address concerns and complaints and review the customers comments regarding their experience while reviewing all customer information in company databases to ensure that it is up to date. Customer Experience Job Responsibilities Respond to customer inquiries and make every e...
Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Job Objective The Product Manager is tasked with expanding WIOCC s customer base through the creation and oversight of relevant products and services. Their responsibil...
We are youthful, creative and vibrant video production house that has a passion for crafting quality and engaging stories The Role Your responsibilities will include: Developing and managing a portfolio of Key Accounts. Achieving monthly sales targets by identifying and developing new customers. Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existi...
The Offer Fantastic work culture Flexible working options Leadership Role The Job Your responsibilities will include: Developing and managing a portfolio of Key Accounts. Achieving monthly sales targets by identifying and developing new customers. Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet. Coordin...
What you will do Own the relationship with managers and employees in assigned countries, be part of Country Leadership Team Drive People processes, tools, programs, practices, people strategies and solutions within an organizational unit or geographical location or Subject Matter expert Area in close cooperation with line management, Domain People Business Partner or Customer Unit/Common Function...
We are now looking for a Solution Architect in the Packet Core domain, who will be responsible for analyzing, designing and developing commercially viable end-to-end technical solutions for the customers. Solution integration knowledge and capability is equally important. In this role, you will also be accountable for providing profitable business for Ericsson by translating customer needs, and t...