Customer Service Jobs DreamStart Labs is seeking a remote-based contractor to help us expand and scale up an exciting mobile app called DreamSave in the Kenya market. DreamSave, which targets village savings groups and informal community banks, is currently in production in multiple countries in Africa, Asia, and Latin America. This is an excellent opportunity...
Job Ref. No: JLIL 219Role PurposeThe role holder will be responsible for cultivating, maintaining, and expanding Bancassurance relationships to drive revenue growth through exemplary customer service. The role focuses on meeting retention targets, increasing portfolio profitability, and expanding the portfolio through benefits upselling, proper loading, and claims control.Main ResponsibilitiesStr...
Job Ref. No: JLIL 219 Role Purpose The role holder will be responsible for cultivating, maintaining, and expanding Bancassurance relationships to drive revenue growth through exemplary customer service. The role focuses on meeting retention targets, increasing portfolio profitability, and expanding the portfolio through benefits upselling, proper loading, and claims control. Main Responsibilities...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL 219 Role Purpose The role holder will be responsible for cultivati...
Job Summary:Our client in the renewable energy sector seeks an accountant to play a central role in their financial operations, ensuring precision and efficiency in all accounting activities. This role involves financial reporting and analysis to aid strategic decision-making. With a keen eye for detail and strong financial management skills, I will have a substantial impact on the company's succ...
The Head of Gender-lens investing and inclusion will develop and scale AECF's portfolio of work focusing on women's economic empowerment (WEE) and gender-lens investing. The incumbent will lead ambitious quality control of existing programs, build and co-create strategic partnerships with key institutions, derive analytical insight and business analytics from our impact data, promote AECF's thoug...
Our client, a reputable company in Uganda is seeking to recruit a highly motivated, results-driven, and qualified professional to fill the position of General Manager. The role holder is expected to be a strong, visionary, and exceptional leader with ability to set company strategy, provide strategic and operational leadership to both business operations and support functions, champion business g...
The Head of Gender-lens investing and inclusion will develop and scale AECF s portfolio of work focusing on women's economic empowerment (WEE) and gender-lens investing. The incumbent will lead ambitious quality control of existing programs, build and co-create strategic partnerships with key institutions, derive analytical insight and business analytics from our impact data, promote AECF s thoug...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Summary: Our client in the renewable energy sector seeks an accountant to play a central role in their financial operations, ensuring precision and efficiency in all accounting activities. This role involves financial reporting and ...
The AECF provides catalytic funding in the form of repayable and non-repayable grants to businesses that would not otherwise have access to adequate financing. The AECF is part of the Alliance for Green Revolution in Africa (AGRA) family and has been supported by governments (Australia, Canada, Denmark, The Netherlands, Sweden and United Kingdom), and international financial institutions (Consult...
tappi digitizes small businesses across Africa. tappi is the end-to-end SaaS for SMEs across Africa, solving the problem of visibility and credibility for small businesses. tappi innovated in delivering SaaS and enterprise-grade tools to SMEs in Africa for as low as $2/month, bringing SMEs online and building a payment platform for SMEs to access and pay for Ads online with mobile airtime. tappi ...
JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy. KEY RESPONSIBILITIES: Business Acquisition - 60% To implement the Bank's business development strategy at branch level including growth in customer base with...
JOB SUMMARY:To provide leadership in developing new markets, strategies & growing the Assets, Liabilities, & Customer base for the entire bank's Elite and Diaspora banking segment through Central Office and Branches to enable the bank to be a Top Leader in this market niche.KEY RESPONSIBILITIES:Acquisition: Business Development -60 fine and manage the bank's strategy to tap into new business and ...
At least 2 years of experience in an established forex bureau or banks as a teller or principal officer, with the ability to recognize genuine multi-currency.
JOB SUMMARY: Responsible for managing digital projects and initiatives of digital channels Mobile Banking, Online Banking, Digital Acquisition, Mobile Agency banking and related technologies and ensure provision of optimum functioning and availability of services to meeting customer needs. KEY RESPONSIBILITIES: To ensure full availability (24/7) of the Digital channels in line with the IT policy,...
JOB SUMMARY: The overall responsibility of this role is to ensure that the securitization process is well carried out to avoid exposing the Bank to any risk. It also entails carrying out review/drafting of contracts that the Bank enters into with third parties. KEY RESPONSIBILITIES: Strategy - 20% Protecting the Bank s contractual interests against third parties by ensuring proper review of contr...
Job Purpose:The accountant- AP/AR will be responsible for preparing, receiving, sending and verifying invoices in both payables and receivables. In this role you will be charged with the responsibility of completing payments by receiving, processing, verifying, and reconciling invoices as well as maintaining proper books of accounts. In addition, continuously support operational processes; and ma...
Job Purpose:The accountant- AP/AR will be responsible for preparing, receiving, sending and verifying invoices in both payables and receivables. In this role you will be charged with the responsibility of completing payments by receiving, processing, verifying, and reconciling invoices as well as maintaining proper books of accounts. In addition, continuously support operational processes; and ma...
POSITION OVERVIEW:We are seeking an experienced and results-driven Trade Operations Assistant who will assist with trade operations processes of the business.Required Skills & Experience:ExperienceA bachelor's degree in any field related to Business, banking, and Importation.Minimum 5 years of experience in managing trade operations and imported goods or any related/similar position.Professional ...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: To provide leadership in developing new markets, strategies & growing the Assets, Liabilities, & Customer base for the entire bank s Elite and Diaspora ...
Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with concurrent growth in branch liabilities, assets, products per customer.To formulate and implement branch business plans, forecasts, pipelines and budgets and ensure their control and periodic reviews.To support marketing initiatives, monitor and provide regular fe...
Regulatory Compliance (40%)Review reports daily, weekly, monthly and quarterly fund manager/custodian reports to ensure compliance with the Collective Investment Scheme regulations, Respective constitutive documents, Regulatory Guidelines and the Banks Policies & ProceduresEnsure proper KYC for new client onboarding and lodged safely with the BankInitiate and Escalate any non-compliance issues wi...
Effective management of the settlement of Money Market Deals in liaison with MM Treasury Dealers of KCB Group to ensure timely settlement. This includes fixed income deals and secondary deals for Bonds/bills and Coupons to mitigate against penalties, reputational and counterparty risks.Manage validation and execution of all Bank and customers Tender application for Primary Treasury Bills and Bond...
Job Purpose StatementThe job involves overall monitoring of the operational risk and compliance function of the Trustee Services. The role holder will be responsible for ensuring regulatory compliance of the business. This will include ensuring that the two products under Trustee services- REITs and Unit Trusts-have the highest degree of compliance with the Banks policies as well as the regulatio...
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