JOB PURPOSEEnsure high quality customer service by delivering targets, objectives and customer satisfaction. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import/export CS disciplines. Be an active participant in the continuous improvement of the department's daily functions and procedures.PRIMARY JOB RESPONSIBILITIESExecution of the ...
ONE emerged from the legacy of three Japanese liner companies, who historically prided themselves on high level service quality and process excellence. These characteristics, which we highly cherish, are also the founding core principles of ONE. JOB PURPOSE Ensure high quality customer service by delivering targets, objectives and customer satisfaction. Pro-actively coordinate and manage our cust...
Ensure efficient allocation of workload among the staff throughout the shift while monitoring staff performance to ensure work is of high standard and implement corrective action when required on a day-to-day basis.Maintain discipline and ensure that staff observes safe working practices as per Company policies.Complete shift incident reports and any paperwork as directed.Make sure Airline (clien...
Job Description Main Responsibilities Ensure efficient allocation of workload among the staff throughout the shift while monitoring staff performance to ensure work is of high standard and implement corrective action when required on a day-to-day basis. Maintain discipline and ensure that staff observes safe working practices as per Company policies. Complete shift incident reports and any paperw...
Main ResponsibilitiesEnsure efficient allocation of workload among the staff throughout the shift while monitoring staff performance to ensure work is of high standard and implement corrective action when required on a day-to-day basis.Maintain discipline and ensure that staff observes safe working practices as per Company policies.Complete shift incident reports and any paperwork as directed.Mak...
Job Description Swissport is recruiting for the position of Team Leader, Freighter Ramp reporting to the Service Delivery Lead, Cargo based at Jomo Kenyatta International Airport. We are seeking a professional with proven track record in service delivery orientation that will lead, motivate, engage and inspire all staff in their team to ensure the delivery of great customer experiences. Main Resp...
Swissport is recruiting for the position of Team Leader, Freighter Ramp reporting to the Service Delivery Lead, Cargo based at Jomo Kenyatta International Airport.We are seeking a professional with proven track record in service delivery orientation that will lead, motivate, engage and inspire all staff in their team to ensure the delivery of great customer experiences.Main ResponsibilitiesEnsure...
Swissport is the world s largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year. Main Responsibilities Ensure efficient allocation of workload among the staff throughout the shift while monitoring staff performance to...
Main Responsibilities Ensure efficient allocation of workload among the staff throughout the shift while monitoring staff performance to ensure work is of high standard and implement corrective action when required on a day-to-day basis. Maintain discipline and ensure that staff observes safe working practices as per Company policies. Complete shift incident reports and any paperwork as directed....
Swissport is the world s largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year Summary Swissport is recruiting for the position of Team Leader, Freighter Ramp reporting to the Service Delivery Lead, Cargo based at Jo...
Swissport is recruiting for the position of Team Leader, Freighter Ramp reporting to the Service Delivery Lead, Cargo based at Jomo Kenyatta International Airport. We are seeking a professional with proven track record in service delivery orientation that will lead, motivate, engage and inspire all staff in their team to ensure the delivery of great customer experiences. Main Responsibilities Ens...
Ensure efficient allocation of workload among the staff throughout the shift while monitoring staff performance to ensure work is of high standard and implement corrective action when required on a day-to-day basis.Maintain discipline and ensure that staff observes safe working practices as per Company policies.Complete shift incident reports and any paperwork as directed.Make sure Airline (clien...
Swissport is the world s largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year. Summary We are seeking a professional with proven track record in duty management with aviation services with a service delivery orienta...
Job Description Shipment Documentation. Confirmation/verification of received shipment documents. Advising on additional information /documents required. Confirmation of invoices to ensure values tally with customs valuation for similar items. Confirmation and advice on HS Codes to be used for IDF/ entries. Ensure documents in files are correct and in order. Shipment Declaration Applying IDF on t...
Job Description Brief Description The candidate will enhance customer service standards and portray positive company image by ensuring professionalism and efficiency in the payment of claims. Detailed Description Principal Accountabilities (Responsibility) Evaluate, negotiate and recommend valid claims for approval to fulfil the company s contractual obligations for customer retention. Ensure doc...
Brief DescriptionThe candidate will enhance customer service standards and portray positive company image by ensuring professionalism and efficiency in the payment of claims.Detailed DescriptionPrincipal Accountabilities (Responsibility)Evaluate, negotiate and recommend valid claims for approval to fulfil the company's contractual obligations for customer retention.Ensure documentation from insur...
Brief Description The candidate will enhance customer service standards and portray positive company image by ensuring professionalism and efficiency in the payment of claims. Detailed Description Principal Accountabilities (Responsibility) Evaluate, negotiate and recommend valid claims for approval to fulfil the company s contractual obligations for customer retention. Ensure documentation from ...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will enhance customer service standards and portray positive company image by ensuring professionalism and efficiency...
Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone Role Purpose Statement: Under the general direction and guidance of the Chief Pilot, ...
Embrace and maintain a positive safety culture, a healthy and secure management of the turnaround process whilst complying with company procedures and processes, regulatory authorities and requirements of customer airlines.Ascertain all aspects of aircraft preparation in readiness for offloading/loading as per standard operating.Procedures.Ensure compliance between loading instructions and load p...
Brief Description:To ensure and maintain a healthy, safe and secure working environment, incompliance with the relevant industry regulatory and legislative requirements, company procedures, regulatory authorities and requirements of customer airlines Adhere to accurate Loading and offloading by delegation, as well as coordinate, oversee and supervise the activities for the overall turnaround of a...
Kenya Airfreight Handling Limited (KAHL), a subsidiary of Kenya Airways Group is a company that specializes in handling of perishables for export. The handling cold-room facility is known as Triple F (Fresh Flexible & Fast) and is customs bonded and regulated. Services include;Â acceptance of pre-booked cargo consignments, weighing, temperature and packing quality checks, x-ray scans, pallet & co...
Everett Aviation started business operating a single AS350 in Kenya in 1996. In less than 20 years the Company has become established as the largest helicopter service provider in East Africa, holding AOC s in Kenya, Tanzania and Mozambique. Everett s unrivalled regional knowledge, supported by substantial local content and proven, flexible, supply chains ensure they remain at the forefront of av...
THE SWISSPORT PROFILE Swissport is the world s largest provider of ground and cargo handling services in the aviation industry. The company provides services on behalf of some 835 client-companies and handles around 230 million passengers and 3.9 million flights (movements) per year. Summary Swissport is recruiting for the position of Team Leader, Ramp Services reporting to the Service Delivery L...
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