It Support Manager jobs

Job Description Manage a team of IT professionals responsible for providing technical support for business-critical applications, IT infrastructure components, and Fintech services. Ensure timely resolution of issues and incidents related to Linux, Data warehousing, Oracle, Storage systems, OBM/Cloudwatch, AWS, Virtualization, Networking, Backup, SQL, MySQL, Firewall, and Network Security. Collab...

Scania is a leading supplier of solutions and services for sustainable transport, as well as engines for industrial applications and power generation. Scania East Africa is the regional distributor for Scania products and services, and serves Kenya, Tanzania, Uganda and Rwanda.Job Summary: The Retail Support Manager will be responsible for coordinating and supporting sales activities for both veh...

Scania is a leading supplier of solutions and services for sustainable transport, as well as engines for industrial applications and power generation. Scania East Africa is the regional distributor for Scania products and services, and serves Kenya, Tanzania, Uganda and Rwanda. Job Summary: The Retail Support Manager will be responsible for coordinating and supporting sales activities for both ve...

Job Summary:The Retail Support Manager will be responsible for coordinating and supporting sales activities for both vehicles and services. This will be achieved by leveraging on various channels such as our digital and CRM platforms, and utilizing market intelligence and online inquiries to attain pre-qualified leads which can be converted into sales opportunities, and ensuring database integrit...

Insurance Jobs In Kenya Job Ref. No: JHIL118 Role Purpose The job holder will be responsible for timely set-up, renewal, servicing and support, documentation, and management of schemes, and handling of related queries on from clients and intermediaries on existing schemes. Providing dedicated and comprehensive service to the intermediaries and clients with a proactive approach...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL118 Role Purpose The job holder will be responsible for timely set-...

About the jobResponsible for making sure the implementation of Ed-admin is completed quickly and effectively. Working closely with new clients to get them up and running using the application as well as helping to support them once they are using it. The position also involves close interaction internally with management as well as the development team to help convey the client's needs and turn t...

Here at Ed-admin, we develop innovative and creative products and services that provide powerful solutions. We offer learning management software, tailor-made educational solutions, large-scale management applications, business-to-business applications, business-to-client applications, and more.About the job Responsible for making sure the implementation of Ed-admin is completed quickly and effec...

Regulatory Compliance (40%)Review reports daily, weekly, monthly and quarterly fund manager/custodian reports to ensure compliance with the Collective Investment Scheme regulations, Respective constitutive documents, Regulatory Guidelines and the Banks Policies & ProceduresEnsure proper KYC for new client onboarding and lodged safely with the BankInitiate and Escalate any non-compliance issues wi...

Procept is recruiting for the role of IT Support Manager, seeking an experienced professional with expertise in Linux, OBM/Cloudwatch, Oracle, SQL/MySQL, AWS, Terraform, Virtualization, and Haproxy. The ideal candidate should have a strong understanding of Agile methodologies and should be ITTL Certified, Fintech Awareness, and a minimum of 5 years of IT support experience.The IT Support Manager ...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...

Job Purpose StatementThe job involves overall monitoring of the operational risk and compliance function of the Trustee Services. The role holder will be responsible for ensuring regulatory compliance of the business. This will include ensuring that the two products under Trustee services- REITs and Unit Trusts-have the highest degree of compliance with the Banks policies as well as the regulatio...

Collections & Customer engagementPlay a key role as a member of the collections team to ensure collections targets are metPrimary responsibility is the collection of an outstanding debt within agreed deadlinesSupport weekly communication strategies (emails, calls, etc.) to manage and assist in collecting delinquent debtorsEnsure customer queries are responded to within agreed timelinesEnsure reco...

JOB DESCRIPTIONReporting to the Enterprise Premium Support Manager- the holder of the position will perform complex EBU 1st and 2nd Line technical support operations for global enterprise customers as well as support digital services as per respective portfolio, perform 2nd line support for escalations from the Enterprise Customer Support team and liaise with internal stakeholders and partners to...

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Job Description Reporting to the Enterprise Premium Support Manager- t...

We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across Africa & the Middle East. So if you love to do your best work, to collaborate with others, and to have fun along the way, we'd love to talk with you.Role Overview: To ensur...

We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for clients of every size, in every sector and across Africa & the Middle East. Role Overview: To ensure satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and...

Key Responsibilities:Provide support for all Middleware/integration platforms and/or java container related issues and triage application issues as related to the J2EE container.Implementing high availability, fault tolerant strategies, and load balancing based on IBM Integration Bus suite of products capabilities.Manage middleware environments and provide support to application support and busin...

The World Health Organization is a specialized agency of the United Nations that is concerned with international public health. It was established on 7 April 1948, headquartered in Geneva, Switzerland. Summary Of Duties Within the framework of the Accelerated Malaria Vaccine Introduction and Roll-out Initiative in Africa, the Immunization expert will work with the AFRO Regional Office, ISTs and i...

JOB PURPOSEReporting to the Manager, Applications, the incumbent will be responsible for the Enterprise Resource Planning System (ERP) and systems/interfaces within the ERP-ecosystem; and the planning, directing, coordinating and execution of the primary, secondary and tertiary activities emanating thereof: Application support, user support, service management, data management and processing, sys...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan Key Responsibilities: Provide support for all Midd...

Application Deadline: 13 June 2024 5:00 pm (EAT) CONTEXT IFU invests in financially viable companies, contributing to the green transition as well as economic and social development. Investments are made on commercial terms in the form of equity and loans. The purpose is to contribute to the green transition, economic and social development in the investment countries and to support the realisati...

JOB PURPOSE Reporting to the Manager, Applications, the incumbent will be responsible for the Enterprise Resource Planning System (ERP) and systems/interfaces within the ERP-ecosystem; and the planning, directing, coordinating and execution of the primary, secondary and tertiary activities emanating thereof: Application support, user support, service management, data management and processing, sy...

- Develop and execute comprehensive training programs for optical retail staff, focusing on sales and customer service excellence.- Design engaging training materials and resources to support learningobjectives.- Conduct training sessions and workshops, both in-person and virtually, toensure consistent skill development.- Collaborate with department heads to identify training needs and tailorprog...