It service desk analyst jobs

IT Service Desk Analyst at SportPesa

Service Desk Analyst 6 Positions at Britam

The Senior Research Analyst is responsible for day-to-day client liaison in terms of queries and feedback. Input into proposals and research design. He/She will manage and oversee projects, ensuring that the standards are of a high quality, that deadlines are met and that projects are completed within budget. The Senior Research Analyst will contribute towards report write-ups and structure, and ...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Summary The Senior Research Analyst is responsible for day-to-day client liaison in terms of queries and feedback. Input into proposals and research design. He/She will manage and oversee projects, ensuring t...

The incumbents will undertake the ICT support assignments listed below.Play roles of First Line ICT Help Desk Analyst to provide resolution to ICT related problems to end users. S/he independently resolves most ICT support problems reported remotely or in person or through service management tools.Play role of Second Line ICT Help Desk Analysts, to provide solution to critical ICT problems by res...

Job Description How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environ...

How can you make a difference?Under UNICEF mandate for promoting the protection and survival of Children, Information Communication Technology (ICT) plays an integral part of supporting UNICEF business operations. ICT Support services have proved vital in the context of increased demand to support to staff hybrid office and teleworking, changing ICT applications and cloud environments. UNICEF Ken...

UNICEF is the world s largest provider of vaccines for developing countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS How can you make a difference? Under UNICEF mandate for promoting the protection and survival of Children, Information Communication T...

Our client, an international organization who is a leading provider of languageinterpretationservices is seeking to recruitMandarin IT Service Desk Analyst.Successful candidate will be responsible for responsible for providing Service Desk support to customers applying technical knowledge and customer service skills via phone, email, or chat.Duties and ResponsibilitiesProvide General IT end-user ...

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

Duties and ResponsibilitiesThis is the entry and training grade for this cadre. An officer at this level will work under the guidance of a senior officer. Duties and responsibilities at this level will include:-Carrying out organizational studies/reviews and workload analysis in the Public Service; Collecting and collating data on organizational reviews, job analysis and workload analysis and pre...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Madison Group Limited operates through two insurance subsidiaries in Life and General Businesses and an Investment management subsidiary, all based at the Group Headquarters in Upper Hill, Madison House, Nairobi. Key Responsibilities Reporting to the Group ICT Manager, the ICT Service Desk Analyst will be responsible for the following tasks; Provide first-line technical support and troubleshootin...

Key ResponsibilitiesReporting to the Group ICT Manager, the ICT Service Desk Analyst will be responsible for the following tasks;Provide first-line technical support and troubleshooting assistance to internal staff regarding hardware, software, network, and other ICT-related issues.Diagnose and resolve technical problems and escalating complex issues to the appropriate teams when necessary.Catego...

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

IT Jobs In Kenya. Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory s Global IT Team. This team provides IT support services to all end users across the glo...

ABOUT VILLAGEREACH VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care . This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with ...

JOB PURPOSE IT Service Desk function acts as a single point of contact between IT department and the business units for all incidents, service requests, change notifications and any other necessary communications. The Service Desk Analyst will report to the Client Services Manager IT, and will work closely with other members of the IT department to support all end users (Head Office Staff and bra...

Description This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a team or independently. The successful candidate will join the Global IT Service Delivery Team, part of the CloudFactory's Global IT Team. This team provides IT support services to all end users across the globe. This role offe...

Job Highlight: In this role, you will be based in Nairobi office and provide Tier I & Tier II support in a high volume capacity responding to calls among a small team. You will be supported by the Global IT Team. You will report to the IT Technical Manager and to the WRI Africa Director of Finance and Operations. What will you do: Escalate priority support issues to senior staff or corporate tech...

CloudFactory is changing the way the world works by providing an on-demand, digital workforce for scaling critical business processes in the cloud. We re also on a mission to create meaningful work for as many people as possible. Summary This exciting, fast paced internal facing role requires an excellent customer-oriented communicator with an ability to use their own initiative and to work as a ...

ROLE PURPOSE: As a member of the Global IT team and reporting to the Combined Apps Team Lead, the post-holder will be one of a dynamic team supporting a range of critical global SCI/SCA applications. The role will provide L2 service and administration for the data-gathering applications Kobo Toolbox and CommCare. Additionally, the role holder will have the opportunity to engage with and provide s...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE IT Service Desk...

The World Resources Institute is a global research non-profit organization that was established in 1982 with funding from the MacArthur Foundation under the leadership of James Gustave Speth. WRI is a global research organization that turns big ideas into action at the nexus of environment, economic opportunity and human well-being. Job Highlight: In this role, you will be based in Nairobi office...