It desk officer

Provide customer care and support to internal & external clients and solving their problems.Support the principal in receiving, sorting, distributing, and dispatching daily mail & drafting letters and disseminating them appropriately and timely.Front office managementIn liaison with the HR department, help in Induction process of the new staff up-on reporting.In liaison with the principal, help i...

Strategy:Contribute to the development and implementation of IT service desk strategies, goals, and objectives aligned with the organization's overall IT strategy.Continuously evaluate and improve IT service desk processes, workflows, and tools to enhance service delivery and efficiency.Operational:Manage and prioritize incoming service requests and incidents, ensuring timely resolution and appro...

Duties and ResponsibilitiesProvide customer care and support to internal & external clients and solving their problems.Support the principal in receiving, sorting, distributing, and dispatching daily mail & drafting letters and disseminating them appropriately and timely.Front office managementIn liaison with the HR department, help in Induction process of the new staff up-on reporting.In liaison...

North Coast Medical Training College was established in 2010 was approved by the Clinical Officers Council early 2012. The first group of students for Diploma Clinical Medicine and Surgery started in September 2012. In 2013 Nutrition and Dietetics, Community Development in Health, and Nursing are starting. Duties and Responsibilities Provide customer care and support to internal & external client...

The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Reporting to Senior MEAL Officer,the MEAL Officer works in close collaboration with program teams to optimize monitoring, evaluation, accountability and learning capacities and opportunities of the IRC mission in Lodwar and West Pokot, Kenya, to ensure high-quality programming for...

Reporting to Senior MEAL Officer,the MEAL Officer works in close collaboration with program teams to optimize monitoring, evaluation, accountability and learning capacities and opportunities of the IRC mission in Lodwar and West Pokot, Kenya, to ensure high-quality programming for the clients we serve and support the global ambitions of IRC Strategy 100, and Kenya's Country Strategic Action Plan....

Purpose and Scope of Assignment Under the supervision of the Senior PSP Officer, and as delegated by the supervisor, the Assistant PPH Officer will be responsible for supporting PSP Africa PPH teams with maintaining oversight and expansion of their corresponding donor pipelines, including support with activities relevant for the acquisition and stewardship of partners, considering relevant local ...

The MEAL Officer will report to the MEAL Manager. He/She will be responsible for working alongside the MEAL manager and MEAL Assistant in spearheading monitoring, evaluation, learning and reporting activities in the IRC Kakuma program by working with the Health, Nutrition, SGBV and Safe Programming programs to ensure that all activities are carried out and challenges addressed on time for overall...

IT jobs Nairobi. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL215 Role Purpose The Senior Officer Service Desk is...

Purpose and Scope of AssignmentUnder the supervision of the Senior PSP Officer, and as delegated by the supervisor, the Assistant PPH Officer will be responsible for supporting PSP Africa PPH teams with maintaining oversight and expansion of their corresponding donor pipelines, including support with activities relevant for the acquisition and stewardship of partners, considering relevant local c...

Job Ref. No. JLIL215Role PurposeThe Senior Officer - Service Desk is responsible for overseeing the efficient and effective delivery of IT support services to internal users. They will play a crucial role in ensuring the smooth operation of the organization's IT systems and infrastructure, managing service requests and incidents, and maintaining high levels of user satisfaction. The Senior Office...

UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world. Purpose and Scope of Assignment Under the supervision of the Senior PSP Officer, and...

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

Non governmental jobs in Kenya. About Emali Dedicated Children s Agency Welcome to Emali Dedicated Children s Agency (EDCA), a passionate Non-Governmental Organization committed to creating opportunities for Deprived, Excluded, and Vulnerable children (DEV). Our mission centers on ensuring child survival, growth, and development by providing support to families and caregivers to meet their needs....

Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

Duties and responsibilities:Prepares and books all meetings for the officer to whom assignedOperates and manages office float for the office to whom assignedOrders and controls office stationery for the office.Manages, administers and coordinates all in-coming and outgoing mails/correspondence.Books appointments/updates and maintains the Diary for the officer to whom assignedPublic relations/Fron...

Identify service providers through field visits, information from field teams, meetings, working groups, desk research, social media, and surveys.Create services destined for a map with pins and list of services.Collaborate with the Signpost Product manager, senior editorial officer and the Signpost service mapping working group to improve features and identify bugs/issues with the service mappin...

SummaryThe Resource mobilization specialist will support in the implementation of Emali Dedicated Children's Agency (EDCA) 2016-2026 roadmap and 2023-2027 strategic plan. S/he will support in resource mobilization efforts working closely with the Chief Executive Officer with roles including proposal development, prospecting potential donors and partners and managing the relationships. H/she will ...

Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Duties and responsibilities: Prepares and books all meetings for the officer to whom assigned Operates and manages office float for the office to whom assigned Or...

United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...

Welcome to Emali Dedicated Children s Agency (EDCA), a passionate Non-Governmental Organization committed to creating opportunities for Deprived, Excluded, and Vulnerable children (DEV). Our mission centers on ensuring child survival, growth, and development by providing support to families and caregivers to meet their needs Summary The Resource mobilization specialist will support in the impleme...

Job OverviewIRC is seeking a Service Mapping Officer, based in Hagadera under the direct supervision of the Senior Editorial Officer and will support the Signpost teams in Hagadera, Nairobi, and Kakuma refugee camps on a roving basis. The Service Mapping Officer will ensure the service mapping on assistance and services provided by local, national, International National Organizations (INGOs) and...

Key responsibilitiesMonitor the ICT ServiceDesk and will respond to tickets within agreed SLA. They will identify the nature of incidents, requests, problems and determine appropriate action, priority and escalate if necessary.Manage staff accounts in line with Trócaire starers/leavers/movers processSet up new staff with appropriate client device i.e. laptop, tablet and rebuild client device if n...

Trà caire was set up in 1973 as a charity to express the concern of the Irish Catholic Church for the suffering of people living in the world s poorest regions. Key responsibilities Monitor the ICT ServiceDesk and will respond to tickets within agreed SLA. They will identify the nature of incidents, requests, problems and determine appropriate action, priority and escalate if necessary. Manage st...