To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...
Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...
Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.Detailed DescriptionProviding personalized Customer Service to both internal/external Customers to achiev...
Kenya Civil Aviation Authority (KCAA) was established on 24th October 2002 by the Civil Aviation (Amendment) Act, 2002 with the primary functions towards; Regulation and oversight of Aviation Safety & Security; Economic regulation of Air Services and development of Civil Aviation; Provision of Air Navigation Services, and Training of Aviation personnel KCAA; as guided by the provisions of the con...
Developing, reviewing, evaluating, and revising airworthiness policies, standards, regulations, and Procedures.Reviewing and recommending amendments on technical guidance material.Planning for oversight of general aviation and commercial air transport operators maintenance control, including inspections/audits.Coordinating with Flight Operations Inspectors to evaluate and recommend for Approval o...
Developing, reviewing, evaluating, and revising airworthiness policies, standards, regulations, and procedures.Reviewing and recommending amendments to technical guidance material.Planning for oversight of general aviation and commercial air transport operators maintenance control, including inspections/audits.Coordinating with Flight Operations Inspectors to evaluate and recommend Approval of ME...
Supporting ALS s safe operations by promoting regulatory compliance and implementation of effective procedures Ensuring readiness and publishing of audit package and briefing to external and internal auditors. Responsible for managing and conducting audits, preparing audit checklists, issuing audit reports, follow up on corrective actions, response on Corrective Action Plans and ensure feedback t...
(JOB REF: DFOM-FO-16-04-2024)Location: NBO BASEDDuration: Renewable ContractPreambleAPRIL 16, 2024 ALS Ltd is the leading Aviation Company situated at Wilson Airport. It provides Aircraft with crew, maintenance and support for various operations within Africa, the Middle East and Offshore Islands. JOB OPENING We have immediate vacancy for the position below. DEPUTY FLIGHT OPERATIONS MANAGER (JOB ...
CHIEF AIRWORTHINESS INSPECTOR AVIONICS - KCAA SCALE 5 (REF: ASSR/AW/03/24) 1 POSTJob DescriptionDuties and responsibilities entail assisting in:Developing, reviewing, evaluating, and revising airworthiness policies, standards, regulations, and Procedures.Reviewing and recommending amendments on technical guidance material.Planning for oversight of general aviation and commercial air transport ope...
CHIEF AIRWORTHINESS INSPECTOR AIRFRAME & POWERPLANT - KCAA SCALE 5 (REF: ASSR/AW/02/24) 1 POSTJob Description:Duties and responsibilities entail assisting in:Developing, reviewing, evaluating, and revising airworthiness policies, standards, regulations, and procedures.Reviewing and recommending amendments to technical guidance material.Planning for oversight of general aviation and commercial air...
JOB DESCRIPTIONThis position acquires long term visas and all other necessary travel documentation in a timely manner for General Authorities, mission presidents, missionaries, employees, dependents, etc., who will reside in a country other than that of their own citizenship. The Travel & Visa Coordinator is expected to resolve a wide variety of Visa documentation problems on a highly responsive ...
Kenya Civil Aviation Authority (KCAA) was established on 24th October 2002 by the Civil Aviation (Amendment) Act, 2002 with the primary functions towards; Regulation and oversight of Aviation Safety & Security; Economic regulation of Air Services and development of Civil Aviation; Provision of Air Navigation Services, and Training of Aviation personnel KCAA; as guided by the provisions of the con...
JOB DESCRIPTION This position acquires long term visas and all other necessary travel documentation in a timely manner for General Authorities, mission presidents, missionaries, employees, dependents, etc., who will reside in a country other than that of their own citizenship. The Travel & Visa Coordinator is expected to resolve a wide variety of Visa documentation problems on a highly responsive...
Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone Role Purpose Statement: Under the general direction and guidance of the Chief Pilot, ...
Locate available flights; Check on best connections if more than one flight is involved, determine fare costs to maximize on revenue while helping passengers to save.Help customers find the right itinerary that fit their needs; apply upgrades on additional costs to generate more revenue.Provide with details and accurate fare quotes to all KQ clients to provide the best applicable fare and generat...
Brief DescriptionReporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (ancillary) at both B2C & B2B level, provide personalized travel related services to internal and external customers and demonstrate ownership and execution of Sales process.Detailed DescriptionTicketingLocate available flights; Check on best connectio...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Reporting to Commercial Manager, the ideal candidate will be tasked with promoting and selling KQ products and value add services (...
Role Purpose Statement:Under the general direction and guidance of the Director of Operations, the Manager Ground Services is responsible for leading and managing all aspects of ground operations, ensuring safety, efficiency, and exceptional service quality. This role provides a seamless and secure experience for passengers and optimizing operational excellence.Key Accountabilities/Responsibiliti...
Jambojet, a brand of Kenya Airways, is Kenya s first low-cost airline. Operating from Jomo Kenyatta International Airport in Nairobi, Jambojet has set to revolutionize the way you travel by opening up the skies for all to fly for less. We aim to provide affordable air travel because flying really is for everyone. Role Purpose Statement: Under the general direction and guidance of the Director of ...
To deliver exceptional service to all Wilderness guests in Nairobi and strive to ignite and elevate our DMC offering by adding value to the guests journey during their time in Nairobi. Fulfil this guest-centric role with passion, enthusiasm, knowledge while facilitating streamlined trips as guests arrive or depart on their life changing journey with us. Aim to deliver a safe and memorable trip fo...
Everett Aviation started business operating a single AS350 in Kenya in 1996. In less than 20 years the Company has become established as the largest helicopter service provider in East Africa, holding AOC s in Kenya, Tanzania and Mozambique. Everett s unrivalled regional knowledge, supported by substantial local content and proven, flexible, supply chains ensure they remain at the forefront of av...
PRIMARY PURPOSETo deliver exceptional service to all Wilderness guests in Nairobi and strive to ignite and elevate our DMC offering by adding value to the guests journey during their time in Nairobi.Fulfil this guest-centric role with passion, enthusiasm, knowledge while facilitating streamlined trips as guests arrive or depart on their life changing journey with us. Aim to deliver a safe and mem...
About Us: Governors Balloon Safaris Limited is a premier hot air balloon company offering breathtaking aerial safaris over the stunning landscapes of Masai Mara. We provide our guests with an unforgettable experience, combining adventure, luxury, and safety.Job Description:We are seeking a dynamic and versatile Security and Guest Relations Officer to join our team. The ideal candidate will not on...
We are dedicated to authentic, genuine service and delivering the warmest hospitality with passion. We are humble, generous and empathetic towards everyone within our collective, whether we are welcoming and hosting guests, working alongside colleagues or collaborating with partners, communities or governments. PRIMARY PURPOSE To deliver exceptional service to all Wilderness guests in Nairobi and...
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