JOB SUMMARY:To provide leadership in developing new markets, strategies & growing the Assets, Liabilities, & Customer base for the entire bank's Elite and Diaspora banking segment through Central Office and Branches to enable the bank to be a Top Leader in this market niche.KEY RESPONSIBILITIES:Acquisition: Business Development -60 fine and manage the bank's strategy to tap into new business and ...
Brief DescriptionThe overall purpose of this role is to lead a team of customer excellence centre agents to provide superior customer experience while handling inbound and outbound contacts. The incumbent will be the point of contact for all team members. Key objective isto drive revenue, develop team and ensure adherence to set quality standards and service level expectations for business impact...
Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Position Overview: You will spearhead the comprehensive management of our event portfolio and provide key support on flight services, synergizing your expertise to deliver exceptional experiences to our customers. W...
We are looking for Telesales Agents to boost our revenue growth and profitability.
Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...
Training Program Development: Develop comprehensive training programs and materials for field staff and sales agents, including product knowledge, sales techniques, collection practices and customer service skills.Training Delivery: You will be required to deliver engaging and interactive training sessions with field staff and agents and also audit and ensure continuous improvement of the trainin...
About the role:You will play a crucial role in ensuring that our agents and staff are equipped with the knowledge and skills necessary to meet their KPIs towards measurable business outcomes . This position will require extensive travel within the country.What you would be expected to doTraining Program Development: Develop comprehensive training programs and materials for field staff and sales a...
Job SummaryEnsure that all claims reported are registered in line with the company procedures and reserve accordingly.Job DescriptionEnsure that the allocated claims processes are performed within the time frames as agreed with clients, brokers, and other departments to ensure service delivery.Ensure that service providers fee notes, invoices and Discharge vouchers are settled within the set TATs...
Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...
In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations.As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders.Your expertise will be instrumental in executing dut...
About the role: You will play a crucial role in ensuring that our agents and staff are equipped with the knowledge and skills necessary to meet their KPIs towards measurable business outcomes . This position will require extensive travel within the country. What you would be expected to do Training Program Development: Develop comprehensive training programs and materials for field staff and sale...
Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative.Reports to:Area Sales ManagerLocation: SalamaJob purposeTo focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents.Key ResponsibilitiesSSO & Agent Recruitment & Map...
Job Summary Ensure that all claims reported are registered in line with the company procedures and reserve accordingly. Job Description Ensure that the allocated claims processes are performed within the time frames as agreed with clients, brokers, and other departments to ensure service delivery. Ensure that service providers fee notes, invoices and Discharge vouchers are settled within the set ...
In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behind our inbound logistics, you will orchestrate seamless coordination with clearing agents, customs authorities, and government bodies to ensure the smooth flow of goods across borders. Your expertise will be instrumental in executing d...
ResponsibilitiesTravel and shipment authorizations:Receive, review and verify travel and shipment requests to ensure conformity with applicable rules and approve them in Umoja.Calculate and establish HR entitlement travel and shipment (e.g., DSA, terminal, SFT) for UN official/ staff members.Verify travel invoices, credit notes and refunds from respective vendors.Compare and reconcile travel repo...
Key Responsibilities:Manage a diverse portfolio of residential properties, ensuring their overall profitability.Develop and execute strategic plans for each property to optimize occupancy and value.Lead team of property managers, leasing agents, maintenance staff, and administrative personnel.Build and maintain positive tenant relationships, addressing their needs promptly.Oversee the leasing pro...
Key Responsibilities:Manage a diverse portfolio of commercial, industrial properties, and retail centres.Develop and execute strategic plans for each property to optimize occupancy and value.Lead team of property managers, leasing agents, maintenance staff, and administrative personnel.Build and maintain positive tenant relationships, addressing needs promptly.Oversee the leasing process, includi...
The Business Development Assistant role focuses on expanding the company's reach, fostering partnerships, and driving growth opportunities through strategic decision-making and relationship management.The successful candidate will be ideally required to start ASAP. Duties and ResponsibilitiesIdentify and acquire potential Agency Leaders (AL).Effectively gather information from potential Insurance...
Collaborate with marketing and sales to design and deploy merchant and customer acquisition plans, rules of engagement, sales processes, route to market, digital marketing, CVM, toolkits, CX support, training manuals and key performance metrics for new digital lending products / enhancements.Use customer insights and market deep knowledge to develop quick scale to value customer and merchant acqu...
Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.Detailed DescriptionProviding personalized Customer Service to both internal/external Customers to achiev...
Our client, a commercial property developer with a goal to provide exceptional commercial properties is looking to recruit a Commercial Property Manager.The successful candidate will lead a team of property management professionals, liaise with property owners, and play a crucial role in maintaining tenant satisfaction, optimizing property values, and ensuring compliance with all relevant regulat...
M-KOPA s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. About Job In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator beh...
M-KOPA s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FAR M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. Summary In this pivotal role, you will be the architect of strategic direction and operational excellence in our warehouse and logistics operations. As the coordinator behin...
To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...