E channel jobs

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position. Key Responsibilities Ensure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience. Achieve revenue targets, profitability and growth as per agre...

Key Accountabilities (Duties and Responsibilities)Perspective % Weighting (to add up to 100%) OutputProduct Development 25%Drive product monitoring and control of Cash Management products in liaison with Cash Management BDMs, Relationship Managers and other relevant stakeholders.Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in 'user' uni...

Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main communication channel will be Emails and Calls.As a Hybrid team, you require to manage customer interactions through Emails and Calls at the same time. You require to multitask between both channels based on Email and Call inflow and based on the requirem...

Key ResponsibilitiesEnsure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience.Achieve revenue targets, profitability and growth as per agreed budgetsDigital and E- Channel promotion and enrichment initiatives. This will involve all initiatives aimed at increasing uptake of the channel solution in line with the company's...

Key Accountabilities (Duties and Responsibilities)Perspective % Weighting (to add up to 100%) OutputProduct Development 25%Drive product monitoring and control of Cash Management products in liaison with Cash Management BDMs, Relationship Managers and other relevant stakeholders. Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in 'user' un...

Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Accountabilities (Duties and Responsibilities...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Summary He/She will be tasked with maximizing the company revenue generation and optimizing resource...

Finance accounting jobs in Kenya. Reporting to: Africa FP&A Director and Kenya Country ManagerGross Salary: Ksh 400k 500k, Our client in the FMCG is seeking to hire a Finance Business Partner who is strong in-market Finance and Business partnership in a commercially driven affiliate. He/She will be tasked with maximizing the company revenue generation and optimizing resource allocation (marketing...

What are your main responsibilities?You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Key AreasCommunication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The main ...

Customer service jobs. What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, L...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to ...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: The incumbent shall be responsible for leading a team of sales professionals in generating revenue through the sale of insurance products to corporate clients. The primary focus will be on developing and implementing strategic ...

Summary of Role:The Global Internal Communications Manager plays a crucial role in aligning global initiatives with internal communications, working closely with President's Offices, Country Offices and Global service teams. This position is responsible for creating and executing communication plans for major initiatives, supporting Pathfinder's transformative journey. In collaboration with the S...

KeyResponsibilitiesDevelop and implement communications strategy for CASA.Develop and produce project collateral and communications and knowledge products (e.g. brochure, banners, success stories, briefs, blogs, news articles, video stories and social media posts)Engage and keep project stakeholders updated on project activities and outcomes through a regular communication channel, for example, a...

Key ResponsibilitiesThe post holder will be required to deliver on the following areas:During his/her visit, act as the first and final point of contact for clients visiting MSK centres.Through sampling, assess for completeness in data entry while capturing client data i.e., referral source,consent for feedbackReconciling services offered to MSK clients as recorded in the client registration card...

We are seeking to recruit the Roving Cashier who will be reporting to and working with the Centre Channel Lead. The holder of this position will assist MSK Programmes department to achieve effective centers monitoring through real time analysis and reporting of service income, client conversions, inventory management and implementation of quality action plans including client centeredness. He/she...

The International Livestock Research Institute (ILRI) works to improve food security and reduce poverty in developing countries through research for better and more sustainable use of livestock. ILRI is a CGIAR research centre part of a global research partnership for a food-secure future. Key Responsibilities Develop and implement communications strategy for CASA. Develop and produce project col...

Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world Key Responsibilities The post holder will be required to deliver on the following areas: During his/her visit, act as the first and final point of contact for clients visiting MSK centres. Through sampling, assess for completeness in data...

Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. Summary We are seeking a dynamic and results-oriented Sales Manager to lead our Nairobi Sales team in drivi...

About the role:The Solar Inverter Business Manager (Pay-Go) is a senior seasoned sales professional for the EasyBuy channel. They will be focused on leading sales and distribution of our solar inverter series operations and ready to expand Sun King's massive sales network across Kenya through a focus on bulk B2B, B2C sales of the inverter series on the Pay-Go model.This role, in collaboration wit...

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light About the role: The Solar Inverter Business Manager (Pay-Go) is a senior seasoned sales professional for the EasyBuy channel. They will be focused on leading sales and distribution of our solar inverter series operations and ready to ex...

Job BriefThe Digital Marketing Specialist charged with the responsibility to develop implement, track and optimize our digital campaign across all digital channels. The successful candidate will be expected to develop digital marketing strategic plan, execution plan and sales budget.Duties & ResponsibilitiesDevelop digital marketing strategic plans and aggressive execution plans, and position dig...