Customer Service Specialist jobs

Acquire new customers (high net-worth affluent individuals) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy and sales targets.Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products ...

About the Role The Global Client Experience Specialist serves a crucial global coordination and support role. In each of our countries of operation, we have a suite of client protection activities -- trainings for staff and clients; customer service hotlines and surveys; and investigatory teams to follow-up on policy violations. The Global Client Protection team sets minimum standards, drives cro...

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary S/he will provide end users with regular updates on the progress of resolving their incidents or fulfilling their requests. Respons...

Job Description About Dynamic Freelancer: Dynamic Freelancer is a premier provider of freelance services in the UAE, dedicated to assisting individuals in working remotely while residing in the UAE. From residency visas to health insurance and invoicing services, we offer a comprehensive suite of services tailored to our clients' unique needs. With a steadfast commitment to excellence and custome...

Requirements:A degree in real estate, property management, business administration, or a related field is preferred.Minimum 1 year's experience in property management or a similar role.Proficiency in Microsoft Office.Understanding of sales principles.Strong organizational and time management skills.Excellent communication skills.Good customer service skills.

Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform remote trouble shooting through diagnostic techniques and pertinent questions.Determine the best solution based on the issue and details provided by customers.Walk the customer through the problem-solving process.Direct unresolved issues to the next level of support personnel.Provide acc...

About Dynamic Freelancer:Dynamic Freelancer is a premier provider of freelance services in the UAE, dedicated to assisting individuals in working remotely while residing in the UAE. From residency visas to health insurance and invoicing services, we offer a comprehensive suite of services tailored to our clients' unique needs. With a steadfast commitment to excellence and customer satisfaction, D...

IT jobs in Nairobi. Tangaza University College is a private, Catholic university in Nairobi, Kenya. Position Summary: The overall objective of the ICT Manager is to organize and run the operations of information and communication technology to the ICT department so as to offer effective, professional and customer-oriented service to Tangaza University and related stakeholders. They should have st...

The Front Office Specialist Float is the face of PPPSGV and responsible for supporting the delivery of health care services. The Front Office Specialist Float facilitates the patient visit by registering patients, ensuring applicable eligibility and demographic information is accurately captured in the practice management system and interfacing with the patients and other health center staff to e...

One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. About the Role The Global Client Experience Specialist serves a crucial global coordination and support role. In each of our countries of operation, we have a suite of client protection activities trainings for staff ...

As a Front Office Specialist - Float, you will save lives while you:Registers/Checks-in patientsDisplay strong listening skillsAccurately collect and enter demographic informationAccurately assess fee category for sliding fee scaleCorrectly identifies patient s insurance plan or provider groupAccurately input of all 3rd party payer information to ensure maximum reimbursement to PPPSGVEffectively ...

JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...

Vipingo Ridge is a five star private residential golfing destination on the beautiful Mombasa North Coast. Home to an outstanding Clubhouse with a 18-hole PGA Baobab Course, Beach Club & Private Airstrip Requirements: A degree in real estate, property management, business administration, or a related field is preferred. Minimum 1 year s experience in property management or a similar role. Profici...

Job Summary: CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabo...

Job Description The Front Office Specialist Float is the face of PPPSGV and responsible for supporting the delivery of health care services. The Front Office Specialist Float facilitates the patient visit by registering patients, ensuring applicable eligibility and demographic information is accurately captured in the practice management system and interfacing with the patients and other health c...

Role DescriptionAs a Structured Cabling Specialist at VPL, you will play a pivotal role in designing innovative solutions, promoting our esteemed brands, and fostering strong client relationships. Your expertise in structured cabling solutions will drive the success of our projects and contribute to the growth of our business in the competitive market.Key Responsibilities:Solution Design: Collabo...

IPPF is a global service provider and a leading advocate of sexual and reproductive health and rights (SRHR) for all. We are a world-wide movement of national organisations working with and for communities and individuals. Summary The Front Office Specialist Float is the face of PPPSGV and responsible for supporting the delivery of health care services. The Front Office Specialist Float facilitat...

Vanguard Powersol Ltd are the market leaders in Power Protection systems and data center infrastructure. We are authorized distributors for Eaton, TrippLite, D-Link, Vertiv, Panduit and Rocket Batteries, and are a firm with the capability of providing end-to-end solutions for reliable power back-up and IT infrastructure needs. Summary As a Structured Cabling Specialist at VPL, you will play a piv...

A Company in Nairobi in the fuel retailing business is looking to fill the position of Oil Specialist for one of its Petrol Stations. Key Responsibilities: 1. Lubes Dispensation: Dispense Lubricants to customers' vehicles with the correct type and quantity as needed. Ensure compliance with safety standards and regulations during lube dispensation operations. Handle and store lubricant products ac...

Duties and responsibilities:Managing large amounts of inbound calls in a timely mannerFollowing current procedures when transferring a call to another member of staff for specialist advice.Ensuring that customers are advised of alternative communication methods.Identifying customers' needs, clarifying information, and providing solutions and/or alternativesKeep record of all calls received in our...

Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transferring a call to another member of...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role...

With us, you will be Responsible for:Maintain and support point of sale and back-office systemsSupport new store openings, functionality enhancements and upgradesConfigure and maintain computers, POS peripherals, handheld terminals and networking equipment in retail storesProvide first level support to customers' requestsPerform diagnostics of customer issuesResolve customer issues by troubleshoo...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Mission/ Core purpose of the Job: This role is responsible for embedding and maintaining technical security control requirement across the Equity network, infrastructure and...