Customer Service Advisor jobs in Nairobi

Position Overview:As an Events Coordinator at Ticketsasa, you'll lead the management, development, and execution of a diverse portfolio of events to the highest standards. With a keen eye for detail, exceptional organizational skills, and a flair for innovation and creativity, you'll ensure that each event exceeds expectations. From guiding event merchants through their journey with us, from ince...

Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Position Overview: As an Events Coordinator at Ticketsasa, you ll lead the management, development, and execution of a diverse portfolio of events to the highest standards. With a keen eye for detail, exceptional or...

Equity Bank is one of the region s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers the largest ...

Role DescriptionThe Car Care team has grown significantly over the last months and is taking more external work i.e vehicle fixes and inspections, consequently the client facing team is facing increased demands. At the same time, the team is relatively inexperienced in the industry and we struggle to balance (1) context-rich communication with (2) selling works and (3) managing customer expectati...

Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assis...

Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi. Job Purpose The Process Analyst is responsible for leading Process Reengineering initiatives across the Group. Specialized in analysis of business processes and workflows. T...

In this key position, you will be an integral part of our project implementation organization and a customer-facing representative of the company. You will be responsible for the end-to-end project implementation of our innovative solution, in such a way to meet or exceed our customer's reasonable expectations of the solution's technical and business benefits.You are a dynamic and enthusiastic ha...

Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict. The Position This position works with the Regional HR Director to ensure effective HR business partnering for leaders across the East and Southern Africa Regional Office and the Country teams within the region. The Senior ...

Job PurposeThe Process Analyst is responsible for leading Process Reengineering initiatives across the Group.Specialized in analysis of business processes and workflows. The role works with business and projects to identify areas where complex business processes and performance can be developed or improved. It leverages BPM and Lean Six Sigma techniques, concepts, and tools to proactively assist ...

Manage the reporting cycles for the GRBD, including but not limited to monthly GMC reports, EXCO papers and Board packs while ensuring adherence to reporting requirements, quality and timelines.Manage GRBD, agenda, prioritizing pressing matters that require direct attention and addressing any challenges or issues that can be resolved without further escalation, serving as a gatekeeper to the GRBD...

The PositionThis position works with the Regional HR Director to ensure effective HR business partnering for leaders across the East and Southern Africa Regional Office and the Country teams within the region. The Senior Regional HRBP is responsible for executing complex Human Resources business partnering support for all Mercy Corps programs with assigned portfolios (of countries, departments et...

Description Location: Any country in East & Southern Africa where Mercy Corps operates Position Status: Full time, Regular.Salary Level: Country National Salary ScaleAbout Mercy CorpsMercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgroun...

Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...

Ezra is a financial technology company that partners with banks, MNOs, utility companies and e-commerce platforms to deliver easy and rapid credit solutions in emerging and financially underserved markets. Context of the role As Regional Account Manager you will be responsible for forming deep relationships with your key accounts, being their trusted advisor to our products and services. Using th...

KEY RESPONSIBILITIES:Manage the reporting cycles for the GRBD, including but not limited to monthly GMC reports, EXCO papers and Board packs while ensuring adherence to reporting requirements, quality and timelines.Manage GRBD, agenda, prioritizing pressing matters that require direct attention and addressing any challenges or issues that can be resolved without further escalation, serving as a g...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan KEY RESPONSIBILITIES: Manage the reporting cycles ...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi Job Purpose: The job holder is responsible for effective and strategic coordination and execution of Corporate marketing campaigns and proje...

Job Purpose:The job holder is responsible for effective and strategic coordination and execution of Corporate marketing campaigns and projects to meet the set business objectives and to ensure positive returns to the business.Key responsibilitiesCampaign Planning and ManagementCollaborate with Corporate various segment heads to understand product offerings and target customers and align on market...

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000 staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!Key Responsibilities:Hay Grade...

Main Purpose of the roleTo generate sales within the assigned geographical area in order to achieve the revenue targets for Ishida Europe products and services.Primary Responsibilities Plan and execute visits within the assigned territory to existing and potential customers within the food and non-food industries.Build and maintain professional relationships with current and potential customers i...

Job PurposeAs a People & Culture (P&C) function, our vision is to enable a vibrant Christ-centered culture where staff thrive, fulfill their potential, and live out their calling to deliver onOur Promiseto the world's most vulnerable children in nearly 100 countries.As World Vision International'sGlobalDirector of Partnership Facing P&C - Field/Support Office Engagement, you will provide strategi...

Job Description: We are looking for a dynamic individual who possesses both outdoor sales expertise and a solid understanding of interior design concepts. The ideal candidate will have a minimum of 3 years of relevant work experience and a medium to high level of education. Responsibilities: ? Develop and execute strategic sales plans to achieve company objectives and revenue targets. ? Identify ...

World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Job Purpose As a People & Culture (P&C) function, our vision is to enable a vibrant Christ-centered culture where staff thrive, fulfill their potential, and...

JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...