Customer Service jobs in Kiambu

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: We are currently seeking a motivated and customer-focused individual to join our clients team as a Cashier & Shop Attendant at a liquor store. The Cashier & Shop Attendant will be responsible for providing excellent customer service, processi...

About the role BURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custo...

About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

About the roleBURN is looking for an exceptional, efficient Aftersales Close Looping Agent to fill the role. The Aftersales Close Looping Agent will manage all Aftersales support activities. ?The key role will be good customer service to all customers that require aftersales service, troubleshooting, resolving, and escalating all aftersales issues reported by the customers through the BURN custom...

About the roleThe job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales &...

About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

Bliss Medical Centre is a leading provider of medical services in East Africa, providing accessible, affordable and quality healthcare services. We are the fastest growing chain of modern outpatient medical services with over 80 Medical Centres. Requirements: Degree or diploma in a relevant field from a recognized institution. Two years of progressive relevant working experience. Valid practicing...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Key Responsibilities Receive, verify, Authenticate, call back and process...

RequirementsQualificationEducation, Skills and ExperienceA Bachelor's degree in HR or Social Sciences with Three (3) years of experience as a HR Assistant.Be registered with IHRMORA Higher National Diploma in HRFive (5) years of experience as a HR AssistantBe registered with IHRMKey responsibilities also includeReports: Human Resource DirectorDuties and ResponsibilitiesImplementing human resource...

ROLEBe familiar with Learn-to-Swim levels/curriculum or other nationally recognized water safety/swim lesson curricula and know how to use course materials effectively.DUTIES AND RESPONSIBILITIESProvide individual instruction for varying ages at the school.Design individualized programs to meet the participant's interests, abilities, and goals.Educate participants on proper technique and promote ...

Brainston Kindergarten is a Private School offering the 2.6.6.3 Competency Based Curriculum (CBC). Our main focus is the education of your child in all aspects. ROLE Be familiar with Learn-to-Swim levels/curriculum or other nationally recognized water safety/swim lesson curricula and know how to use course materials effectively. DUTIES AND RESPONSIBILITIES Provide individual instruction for varyi...

About The Company Earthtree is a Kenyan company that develops agroforestry projects rapidly scaling up climate action with real and measurable social and environmental benefits. In Kenya, Earthtree grows new forests in a highly data driven manner, supporting regenerative horticulture and agriculture projects that can restore ecosystems that bring back biodiversity and support farmers with new sou...

Market new business in both assets and liabilities for the branch. Market alternative products such as credit cards, prepaid cards, Internet banking, mobile banking etc. as well as Bancassurance products. Monitor accounts and follow up for repayments and remedial action where accounts may become delinquent. Initiate the process of securities perfection, obtaining necessary documents, initial vett...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: Responsible for customer service in relation to tasks involving policy membership and premium charges and endorsements over a period of time PRIMARY RESPONSIBILITIES: Accept or reject risk in line with the set underwriting guid...

Twiga is a mobile-based supply platform for Africa s retail outlets, kiosks, and markets stalls. Key Responsibilities Customers Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to re...

Key Responsibilities: Tenant Relations:Handle tenant inquiries, concerns, and requests promptly and professionally. Conduct regular communication and maintain positive relationships with tenants. Leasing and Marketing: Manage the leasing process, including advertising, showing units, screening applicants, and executing leases. Develop and implement effective marketing strategies to attract and re...

job description: 1 Sales and Marketing: Lead sales and marketing efforts to attract new customers and retain existing customers. 2 Teamwork: Collaborate with internal teams to ensure seamless communication and coordination between departments, including operations, marketing and customer service. 3 Account Management: Cultivate and maintain relationships with customers to ensure increased custome...

Responsibilities and tasks: Customer consultation: Provide customers with personalized travel advice and consulting services through remote methods such as phone, email or online chat. Customized travel planning: Customize travel itineraries, arrange transportation, hotels and activities based on customer needs and budget. Destination knowledge: In-depth understanding of each travel destination, ...

Recruitment requirements: Bachelor's degree in financial management, accounting or related field Certified Financial Planner (CFP) or other related qualifications are preferred At least 5 years of financial planning or investment management experience Strong team leadership and management skills Excellent communication and interpersonal skills job description: Lead and manage the team to ensure h...

JOB PURPOSE Ensuring overall Branch Management, staff management, business growth and development, operational excellence. This role also develops and implements business strategies to deliver performance and growth targets as well as maintain good business environment. KEY RESPONSIBILITIES AND ACTIVITIES Strategic input and planning Contributes to the completion of the Sidian Bank Retail Operati...

Job Objective. Our client is a well-established and renowned packaging company, seeking to hire aSalesManagerwith proven ability to successfully lead a team towards achieving and surpassing the set goals The ideal candidate will be responsible for developing the market sales strategy, setting sales quotas and goals, managing and developing sales teams to execute the sales and profit objectives st...

JOB PURPOSE Responsible for the effective management, control and marketing of the Banks Product portfolio within the branch, in line with the Bank's policy, to ensure growth of the balance sheet and revenue. KEY RESPONSIBILITIES AND ACTIVITIES Strategic input and planning Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan that e...