Customer Service Jobs In Kenya About the role: As a Customer Retention Representative, you will play a pivotal role in proactively engaging with existing customers to ensure their satisfaction, address concerns, and promote loyalty to our brand. This role holder will hold a combination of excellent communication skills, a deep understanding of our products/services, and...
Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities. The successful candidate will be based in Nairobi, Kenya and will report to the Customer Ser...
Act as the primary point of contact and provide information for the customer or market company relating to routine order placement, sales forecasting, design status, deliveries, invoicing and claims handlingContribute to the successful delivery of the Order Fulfilment Packaging Material (OFPM) balanced scorecardRepresent OFPM within the Key Account teamsTake responsibility for the provision of st...
Customer Service Jobs In Nairobi Kenya The successful candidate will be based in Nairobi, Kenya and will report to the Customer Service and Design Leader. Responsibilities Qualifications Read>5 Top Skills Employers Want to See in Your CV How To Apply Click here to apply
Tetra Pak†is one of three companies in the Tetra Laval Group a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland.†Together with our customers we make food safe and available, everywhere Summary Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order ...
Equity Afia is a group of qualified and experienced doctors who have come together as a network of medical entrepreneurs with the aim of providing high quality, affordable and accessible healthcare to the majority of Kenyans. Meet our able team on ground to serve you. Front Desk Operations Patient Registration Billing And Payment Processing Appointment Management Customer service Safety and secur...
Customer service representative job. Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities. The successful candidate will be based in Nairobi, Keny...
About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...
Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.Resolving customer complaints or issues in a timely and efficient manner.Providing information to customers about products or services.Documenting customer interactions and transactions in a call center software or CRM system.Meeting or exceeding performance goals, such as call handling time o...
We re looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects.
Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout Role Reporting to the Business Development Associate, the Sales Representat...
Job Description About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer inte...
As part of our team, you'll be responsible for key aspects of our operations, including student enrolment, telemarketing utilizing CRM tools, managing fees collection, providing exceptional customer service, overseeing exam ma
Customer Service Representative - IT Outreach Specialist Location: Remote | Job Type: Full-time About Us: At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT recruitment and building strong, professi...
Mission Statement for the Role: Recruit and develop a highly efficient commission-only sales agents team to meet the business objectives of the organisation. Overall Responsibility: Recruit, engage, activate and generate revenue from commission-only sales agents. Leverage business by activating and improving commission-only agent productivity. Financial: Responsible for hitting a target of 673 ne...
Job Description In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer problem Communicate effectively via email and chat in fluent English Coordinate effectively with peers and your manager Contribute to a high-performance and friendly workplace...
Job DescriptionIn this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectivelyDutiesDiagnose and solve customer problemCommunicate effectively via email and chat in fluent EnglishCoordinate effectively with peers and your managerContribute to a high-performance and friendly workplace cultu...
As a Telesales Representative, you will be responsible for generating sales leads, prospecting potential clients, and converting opportunities into successful sales through phone-based interactions. You will play a vital role in promoting our products, addressing customer inquiries, and building long-lasting relationships with clients
Mission Statement for the Role:Recruit and develop a highly efficient commission-only sales agents team to meet the business objectives of the organisation.Overall Responsibility:Recruit, engage, activate and generate revenue from commission-only sales agents. Leverage business by activating and improving commission-only agent productivity.Financial:Responsible for hitting a target of 673 new ins...
Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively Duties Diagnose and solve customer proble...
We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced Mission Statement for the Role: Recruit and de...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a company working with Veterinary products, is seeking an to join their team. The successful candidate will be responsible for conducting telesales calls to engage ...
We are looking for a qualified sales and marketing representative to join our team and help in selling of our products and increase our customer base.
About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy be...
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