Customer relationship jobs

Responsibilities:Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers ('RM's) and that all the necessary support documentation is obtained at the point of engaging clients.Maintain an organized procedure for obtaining all client legal documentation National ID or passport, KRA pin, passport size photographs and other docu...

Simplifying insurance access and distribution for insurance agencies. About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey, responsible for handling questions, comments, and complaints regarding the Incourage ...

AMG Realtors is a premier real estate company in Kenya. We pride our reputation in our loyal clientele. Responsibilities: Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers ( RM s) and that all the necessary support documentation is obtained at the point of engaging clients. Maintain an organized procedure for obtaining...

Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...

Reports to: Legal Manager AMG Realtor is seeking to hire a Customer Service Assistant who will be responsible for providing administrative support to the Legal Department on client documentation. Responsibilities: Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers ( RM s) and that all the necessary support documentation...

As a Bancassurance Relationship Officer, the incumbent will be charged with the responsibility of establishing and driving Bancassurance as a business line. In addition, the role holder will spearhead the growth of Bancassurance business across the Bank channels through supporting delivery channels, develop operating standards and grow revenues for this line of business.REPORTING TO : SENIOR MANA...

Job SpecificationsThis is the entry and training grade for Diploma holders in this cadre. An officer in thislevel will work under the guidance of a senior officer.Duties and responsibilities at this level will entail assisting in:Overseeing the operation of customer care desks;Ensuring customers provide feedback either manually or electronically;Attending to reception telephone line;Receiving and...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To provide specialist advice and support in relationship management, enabling the provision of sound claims assessment expertise. Selecting this role...

About the Customer Success Assistant role The Customer Success Assistant will be involved in a proactive and client-focused approach, aiming to build long-term relationships and ensure clients feel supported throughout their insurance journey , responsible for handling questions, comments, and complaints regarding the Incourage platform. The successful candidate will be ideally required to start ...

ABC Bank is an indigenous Kenya bank with 33 years experience using the power of finance to support businesses and projects that benefit the people and the planet Summary As a Bancassurance Relationship Officer, the incumbent will be charged with the responsibility of establishing and driving Bancassurance as a business line. In addition, the role holder will spearhead the growth of Bancassurance...

Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.Detailed DescriptionProviding personalized Customer Service to both internal/external Customers to achiev...

Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. The primary objective is to maximize sustainable Economic Profit derived from a portfolio of Large Local Corporates OR Public Sector Customers via effective Busi...

JOB TITLE: CREDIT OFFICERS About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced Credit Officers to work in Nairobi, Kenya. DUTIES & RESPONSIBILITIES: Ensurin...

Banking jobs. Job Purpose The jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank s products and services whilst building long-term profitable customer relationships. Key Responsi...

Customer service jobs in Nairobi. Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and...

DUTIES & RESPONSIBILITIES:Ensuring timely dispatch of monthly statements and invoices to clients.Enhance cash flows by ensuring customers comply with the payment plans.Ensuring client's records are organized and well maintained; these include invoices, demand letters, credit appraisal and any other relevant document both routine and confidential in nature.Providing departments and branches with i...

Job PurposeThe Sales Intern will be tasked with researching potential opportunities, cultivating leads, and providing essential support to our business development team to facilitate company growth. Responsibilities include maintaining client databases and contributing to the formulation of sales strategies. Moreover, the intern will be integral in scheduling appointments, crafting presentations,...

This role is responsible for developing, implementing, and executing strategic marketing plans and programmes, to meet the brand and business objectives.The role holder will drive an effective integrated campaign management and measurement delivering on set brand and commercial key performance indicators (KPIs).They will manage the day-to-day relationship with key marketing agencies (creative, me...

Banking jobs. Job Purpose The jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank s products and services whilst building long-term profitable customer relationships Key Responsib...

Our Client is a leading detergent manufacturer specializing in serving the Industrial, Institutional, and Hospitality (I&I) market. Their comprehensive range of products includes detergents, cleaning accessories, and machinery. They are committed to delivering high-quality solutions to meet the diverse needs of their clients.They are seeking experienced Sales Executives to join our dynamic Sales ...

Our Client is a leading detergent manufacturer specializing in serving the Industrial, Institutional, and Hospitality (I&I) market. Their comprehensive range of products includes detergents, cleaning accessories, and machinery. They are committed to delivering high-quality solutions to meet the diverse needs of their clients.They are seeking experienced Sales Executives to join our dynamic Sales ...

Our Client is a leading detergent manufacturer specializing in serving the Industrial, Institutional, and Hospitality (I&I) market. Their comprehensive range of products includes detergents, cleaning accessories, and machinery. They are committed to delivering high-quality solutions to meet the diverse needs of their clients.They are seeking experienced Sales Executives to join our dynamic Sales ...

Are you a young, experienced and self-driven individual with ability to curate awesome experiences for clients in possession of the following qualifications?

To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...