Customer relations officer

Customer Relations Officer

The Client Relations Officer is responsible for facilitating the day- to-day communication between our clients and our Laboratory, ensuring exceptional client experience, and cultivating long-term client relationships with Cerba Lancet Kenya. The Officer will also maintain public relations with existing and prospective clients on behalf of Cerba Lancet by handling inbound and outbound queries fro...

Cerba Lancet Kenya Limited offers valuable diagnostic, monitoring, and screening procedures through independent laboratory facilities or in collaboration with other institutions and organizations, ranging from widely known to specialized and esoteric tests Summary The Client Relations Officer is responsible for facilitating the day- to-day communication between our clients and our Laboratory, ens...

Customer service jobs. The Client Relations Officer is responsible for facilitating the day- to-day communication between our clients and our Laboratory, ensuring exceptional client experience, and cultivating long-term client relationships with Cerba Lancet Kenya. The Officer will also maintain public relations with existing and prospective clients on behalf of Cerba Lancet by handling inbound a...

Job Description Job Overview The Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION s strategic objectives through the development and delivery of marketing and communications initiatives. The role is responsible for developing and executing communication strategies that align with the company s goals. This includes crafting press release...

Job OverviewThe Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION's strategic objectives through the development and delivery of marketing and communications initiatives. The role is responsible for developing and executing communication strategies that align with the company's goals. This includes crafting press releases, managing inter...

Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfilment.Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales...

As one of the largest insurers and financial services companies in East Africa, we have decades of experience in helping discerning individuals protect and create their wealth. But that s not all. Job Overview The Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION s strategic objectives through the development and delivery of marketing an...

Job Overview The Corporate Communications Officer works with the Group Head, Marketing and Communications to support ICEA LION s strategic objectives through the development and delivery of marketing and communications initiatives. The role is responsible for developing and executing communication strategies that align with the company s goals. This includes crafting press releases, managing inte...

Corporate and Internal Communications Craft and disseminate internal communications fostering a collaborative work culture. Craft captivating digital and internal content in line with the communications calendar. Manage crisis communications, ensuring timely and accurate information in collaboration with the Group Head, Marketing and Communications. Implement feedback mechanisms to continuously i...

AMG Realtors is a premier real estate company in Kenya. We pride our reputation in our loyal clientele. Responsibilities: Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers ( RM s) and that all the necessary support documentation is obtained at the point of engaging clients. Maintain an organized procedure for obtaining...

Job Responsibilities:Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfilment.Maintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording i...

Reports to: Legal Manager AMG Realtor is seeking to hire a Customer Service Assistant who will be responsible for providing administrative support to the Legal Department on client documentation. Responsibilities: Ongoing review of client files to ensure that the correct client engagement procedures are followed by the Relationship Managers ( RM s) and that all the necessary support documentation...

Opticom designs and deploys integrated security solutions using a combination of the latest future-proof technologies and drawing on our 25 years combined experience in Kenya and the United Kingdom in security, to deliver a comprehensive protection management service. Job Responsibilities: Process Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required inf...

Job SpecificationsThis is the entry and training grade for Diploma holders in this cadre. An officer in thislevel will work under the guidance of a senior officer.Duties and responsibilities at this level will entail assisting in:Overseeing the operation of customer care desks;Ensuring customers provide feedback either manually or electronically;Attending to reception telephone line;Receiving and...

Job PurposeThis position is responsible for execution of the Commission's Strategy on Collective Bargaining Negotiations for the public sector and making appropriate recommendations. Key Responsibilities/ Duties / TasksManagerial / Supervisory ResponsibilitiesEnsure compliance on all statutory requirements, Government Circulars and Commission policies;Review the analysed data relating to Collecti...

Job PurposeThis position is responsible for the analysis and interpretation of data on Collective Bargaining Negotiations for the public sector in line with the Guidelines.Key Responsibilities/ Duties / TasksManagerial / Supervisory ResponsibilitiesN/AOperational Responsibilities / TasksAnalyse data and information relating to Collective Bargaining Negotiations for Public sector organizations;Ana...

Prior to establishment of Salaries and Remuneration Commission (SRC), remuneration and benefits payable to public officers were set through ad hoc Committees. Owing to the limited mandate of the foregoing Commissions and Committees, they only addressed remuneration and benefits in selected sectors and subsectors of the Public Service. Job Purpose This position is responsible for execution of the ...

Prior to establishment of Salaries and Remuneration Commission (SRC), remuneration and benefits payable to public officers were set through ad hoc Committees. Owing to the limited mandate of the foregoing Commissions and Committees, they only addressed remuneration and benefits in selected sectors and subsectors of the Public Service. Job Purpose This position is responsible for the analysis and ...

Duties and ResponsibilitiesAssist with the recruitment process, including job postings, screening resumes, scheduling interviews, and conducting reference checks.Coordinate and facilitate new employee onboarding and orientation programs, ensuring a smooth transition into the organization.Maintain HR records and databases, including personnel files, attendance records, and HRIS systems, ensuring a...

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Salary Range : KSh 50,000 KSh 100,000/month Duties and Responsibilities Assist with the recruitment process, including job postings, screening resumes, scheduling...

Job Summary:The Online Client Relations Officer will serve as the primary point of contact for our clients/customers in the online space. This individual will be responsible for managing online inquiries, addressing client/customer concerns, and fostering positive relationships through various digital channels. The ideal candidate will have excellent communication skills, a strong customer servic...

VACANCY No. KYEB/05/2024Assistant Manager Corporate Communication & Marketing will be responsible to the CEO.Job DescriptionEnsuring the development of promotional materials for trade shows and conferences;Liaison between the company and advertising agencies, print suppliers and other marketing services;Ensuring preparation of company newsletters, press releases and event announcements;Managing t...