Customer Manager jobs

CUSTOMER CARE MANAGER

CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...

Your MissionCollect and filter customer calls, identify needs and answer or manage accordingly any technical request to ensure general support requests from customer are answered.Issue Service Request for intervention and ensure follow up with Planning teamOpen and drive Non conformity through SINCRO until problem solved and confirmed by customerFollow and support Field Service Engineer during in...

Big Square is a casual dining, Kenyan restaurant founded in 2012. The first restaurant was first opened at Karen Square which later closed down allowing expansion into 11 branches in Nairobi (10) and Mombasa (1). Minimum Requirements: Diploma or Degree in Hospitality Management. 3-5 years of experience as a Trainer in the hospitality industry; must have experience as a Restaurant Manager. Experie...

Big Square is a casual dining, Kenyan restaurant founded in 2012. The first restaurant was first opened at Karen Square which later closed down allowing expansion into 11 branches in Nairobi (10) and Mombasa (1).Minimum Requirements: Diploma or Degree in Hospitality Management. 3-5 years of experience as a Trainer in the hospitality industry; must have experience as a Restaurant Manager. Experien...

CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities. JOB SUMMARY We are seeking for a highly inspirational and talented individual to join our team...

CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities JOB SUMMARY We are seeking for a highly inspirational and talented individual to join our team ...

CSM is a regional leader in helping organizations solve their most pressing strategy execution challenges. We provide our clients with an integrated set of servicesstrategy and technology consulting, education, training, and certification that deliver tangible results and enduring internal capabilities. JOB SUMMARY We are seeking for a highly inspirational and talented individual to join our team...

Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improv...

Quality management: Sample and visually monitor quality of all import s products, Local manufacturing products, stocks in the trade, received, and ensure all products being dispatched meet the quality requirements and product labeling to comply with country specific quality standards.Analysis: Ensure to drive and guide primary analysis of customer return, field defects and ensure to deliver the a...

Assistant Manager: Customer Engagement

Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...

Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...

JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy. KEY RESPONSIBILITIES: Business Acquisition - 60% To implement the Bank's business development strategy at branch level including growth in customer base with...

Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with concurrent growth in branch liabilities, assets, products per customer.To formulate and implement branch business plans, forecasts, pipelines and budgets and ensure their control and periodic reviews.To support marketing initiatives, monitor and provide regular fe...

Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

Learn and demonstrate a fundamental understanding of Fortinet s technology in order to articulate our value proposition to decision-makers.Develop strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers, enabling development of a strategy to sell Fortinet solutions.Sell Fortinet products and services through a consultative...

Location: Kenya Our client, a leading automotive manufacturer in Electric 2&3 Wheelers offering continued renewable energy technology solutions through excellent customer service is seeking to recruit a Store Manager. JOB PURPOSE As a Store Manager, you will be responsible for strategically planning and managing logistics, warehouse operations, transportation, and customer service within the inve...

You will also ensure the definition of the business plan, annual marketing plans, and marketing strategies according to budget. The role will report to the Market Development Chapter Leader. Your responsibilities Contributes to local Business Unit/Product Group strategy definition and execution through the analysis and identification of new markets, segments and/or product solutions. Analyzes cus...

From the start, the Fortinet vision has been to deliver broad, truly integrated, high-performance security across the IT infrastructure. We provide top-rated network and content security, as well as secure access products that share intelligence and work together to form a cooperative fabric. Summary As a Named Accounts Manager, you will play an integral role in new business pitches, hold respons...

What you will do: The Secondary Marketplace Department at Watu operates using a dealership model. It is responsible for the storage, refurbishment, refinancing and sale of second hand assets. Team Management and leadership. Work closely with HR team to identify and recruit the right talent to the team as per the HR defined company process Manage daily performance of the team while Providing feedb...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, custo...

CustomersEnsure consistent delivery of Customer Commitment by managing Territory Manager Sites when the TM is away from their workstationPeopleIdentify gaps to Retailer competencies and delivery of Customer Commitment; coach, support and advise Retailers with the aid of appropriate toolsEnsuring that the Retailer trains and develops their staff, focus on People in delivering the Customer Commitme...

JOB SUMMARY:The overall responsibility for the Branch Manager is to oversee business development and operations of the Branch while ensuring staff engagement, customer satisfaction, profitability and growth in line with the Bank's strategy.KEY RESPONSIBILITIES:Business Acquisition - 60%To implement the Bank's business development strategy at branch level including growth in customer base with con...