Customer associate

What your day will look likeWork from your remote home office and provide technical support for employees.Be available to take ownership of new cases via telephone, email and webAct as an internal customer advocate keeping them updated in a timely mannerEnsure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfact...

The Rainforest Alliance is a growing network of people who are inspired and committed to working together to achieve our mission of conserving biodiversity and ensuring sustainable livelihoods. Through creative, pragmatic collaboration, we aim to rebalance the planet by building strong forests and healthy communities around the world. We are seeking a skilled Instructional Designer to create enga...

The Rainforest Alliance is a growing network of people who are inspired and committed to working together to achieve our mission of conserving biodiversity and ensuring sustainable livelihoods. Through creative, pragmatic collaboration, we aim to rebalance the planet by building strong forests and healthy communities around the world. We are seeking a skilled Instructional Designer to create enga...

ResponsibilitiesReporting to the Head of Operations, the Associate IT & Digitization drives the use of technology at the Institute, develops and maintains IT standards and policies, and provides technology support and solutions to meet the needs of the organization. The Associate will manage the overall technology infrastructure for all campuses including planning, implementation and management o...

Offer technical support to end-users, addressing IT issues and incidents related to reporting tools, particularly Power PI.Collaborate with team members and escalate complex issues as needed.Utilize Power PI to create and analyze reports, providing insights into business performance and trends.Assist users in understanding and interpreting reports.Maintain accurate records of reported issues, res...

We deliver open source to the world faster, more securely and more cost effectively than any other company. If you re interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference. Summary You will be accountable for delivering an outstanding technical support e...

Transaction Structuring: Work with the Senior Manager and Executive Head to execute mandates within debt capital markets, equities markets, Mergers & Acquisitions in Kenya and across the wider East African region.Financial Modelling: Lead in financial modelling by applying best practices within financial modelling.Transaction Documentation: Develop and lead execution of Information Memorandum, Te...

Company Summary AZA Finance is the largest non-bank in Africa and an established provider of Payments, FX and Treasury providing cross-border payment solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology with our proprietary technology, AZA Finance is able to significantly lower the cost and increase the speed of b...

Job Summary The Channel management team is at the heart of realising AZA Finance s mission. We are building genuine and durable partner relationships around our infrastructure to delight our customers and redefine the industry. As part of the Channel management team, you will have a key role in ensuring AZA Finance optimizes its infrastructure within each market. Senior Associate - Channel Manage...

Transaction Structuring: Work with the Senior Manager and Executive Head to execute mandates within debt capital markets, equities markets, Mergers & Acquisitions in Kenya and across the wider East African region.Financial Modelling: Lead in financial modelling by applying best practices within financial modelling.Transaction Documentation: Develop and lead execution of Information Memorandum, Te...

Our client CM ADVOCATES LLP is a premier legal and business advisory firm in Kenya and within the East Africa Community (EAC) providing its customers with a one-stop-shop for their legal and business advisory needs. They are seeking to fill the following position: TAX ACCOUNTING ASSOCIATE Principal Accountabilities: Undertake value added tax (VAT) refund audits, tax due diligence and tax health c...

Job SummaryThe Channel management team is at the heart of realising AZA Finance's mission. We are building genuine and durable partner relationships around our infrastructure to delight our customers and redefine the industry. As part of the Channel management team, you will have a key role in ensuring AZA Finance optimizes its infrastructure within each market. Senior Associate Channel Managemen...

Procept is recruiting to fill the position of Reporting and Analytics Support Associate, who is ITIL Certified, has Excel, PowerPoint, communication & analytical skills, fintech technical background and Power PI / reporting. The idea must have knowledge of Agile, Fintech Awareness, and at least 3-5 years' experience.The Reporting and Analytics Support Associate will provide essential support to o...

Job SummaryThe Channel management team is at the heart of realising AZA Finance's mission. We are building genuine and durable partner relationships around our infrastructure to delight our customers and redefine the industry. As part of the Channel management team, you will have a key role in ensuring AZA Finance optimizes its infrastructure within each market. Senior Associate - Channel Managem...

Procept Associates Professional Services Limited (Procept Africa) is a consulting, training, and software solutions firm. We specialize in IT service management, project management, business analysis and business relationship management, risk management, information security & cybersecurity, business continuity management, IT governance, enterprise architecture and ISO standards. Procept Africa i...

AZA is an established provider of currency trading solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology in our flagship products, TransferZero and BFX, AZA is able to significantly lower the cost and increase the speed of business payments to and from frontier markets Job Summary The Channel management team is at ...

Analyse customer data through monitoring and reporting on the upgraded poa! Product delivering daily analytics reports with recommendations on immediate actions for business to course correct. - By end of Q3 2024Complete Where Next analysis and reports advising business on market fit delivered within 3 days of each expansion validation and within 7 days of each new area validation (in collaborati...

POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly with the Centre Manager, the MHPSS Associate on modules that suit the needs of the residents. Teach salon etiquette eg. Customer service and time management. Advise on the items required for teachi...

The role We are seeking an Associate Project/Project Manager to join our Global Clinical Supplies Team in the EMEA region. This can be office based, hybrid, or fully homebased. A day in the life This role provides complete oversight of supply chain for sophisticated global clinical trials. Ensures project/study activities are in compliance with company and client requirements and acts as a repres...

Mission Statement for the Role: Telling data stories to move an audience to action! Overall Responsibility: As a data storyteller, you will analyse data, creating compelling narratives that inform, inspire and support business decisions while contributing to enhancing Poa's data infrastructure. Key SMART Results for A-Player Success Analyse customer data through monitoring and reporting on the up...

The Role: We're looking for a stellar candidate to join our team and help us further build out our integrated liquidity management systems along with risk management processes, and work alongside our business partners and internal teams. We re working on making our regional financial system programmable. The Liquidity Management team plays a critical role in enabling the realization of this oppor...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role The Senior Field Credit Collection Officer will be responsible to...

POSITION SUMMARY: The Beauty and Nail Art Therapist will offer training to equip students with comprehensive knowledge and practical skills in the field of beauty therapy. The training should cover a wide range of topics, including skincare, facial treatments, body treatments, makeup artistry, nail care, and spa therapies. ESSENTIAL FUNCTIONS: Offer skills in beauty and nail art therapy to reside...

About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...