JOB DESCRIPTIONReporting to the Enterprise Premium Support Manager- the holder of the position will perform complex EBU 1st and 2nd Line technical support operations for global enterprise customers as well as support digital services as per respective portfolio, perform 2nd line support for escalations from the Enterprise Customer Support team and liaise with internal stakeholders and partners to...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Job Description Reporting to the Enterprise Premium Support Manager- t...
JOB DESCRIPTIONReporting to the Senior Manager, Cyber Strategy & Design, the role holder is responsible for defining, analyzing and periodically reviewing the cyber security strategy and roadmap based on the ever-evolving threat landscape and ensure risks identified are adequately mitigated. He/she will also architect and design cyber security systems in line with best practices to ensure they me...
Hardware Maintenance:Install, configure, and upgrade desktops, laptops, printers, and other hardware devices.Diagnose hardware problems and coordinate repairs or replacements as necessary.Maintain an inventory of IT equipment and track hardware assets.Coordinate with hardware vendors or suppliers, ensuring cost optimization along with efficiency of the hardware.Software Support:Ensure all softwar...
Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...
Andersen in Kenya is a member of Andersen Global, an international association of member firms with more than 3,500 professionals worldwide, nearly 500 global partners and a presence in over 111 locations through its member firms and collaborating firms. The professionals of Andersen Global all over offices in the world share a common background and a vision. We value open communication, informat...
JOB PURPOSE STATEMENTThe Principal Engineer, Cyber Security Operations will be responsible for day-to-day running of security programs such as Patch and Vulnerability Management, Incident Response and Security Monitoring. The role will work with NCBA Group Cyber team to manage support SLAs. They will also be responsible for managing and closure of Technology audit issues in Digital Business and m...
Purpose of the JobThe Network, Infrastructure, and System Support Administrator will be responsible for managing and maintaining Chai Sacco's network infrastructure, systems, and IT assets. This role involves ensuring the reliability, security, and efficiency of the organization's technology infrastructure to support its operations and strategic objectivesDuties and ResponsibilitiesNetwork Infras...
Job Purpose/Summary The System Administrator is responsible for providing technical ICT support to the head office and the subsidiaries. Managing and maintaining the IT infrastructure and related systems. Duties and responsibilities Keeping systems up to date with patches and upgrades Maintain system backups and organization business continuity plan. Manage both internal and external ICT departme...
Chai Sacco Society Limited was registered in 1973 to offer financial services to KTDA employees both at the factories and Head Office. In 1999, Front Office Service Activity (FOSA) was started and has evolved to a fully-fledged Deposit Taking Society. In addition to Nairobi and Litein branches, the Sacco opened three new branches in 2016 in Nkubu, Kisii, Purpose of the Job The Network, Infrastruc...
Longhorn Publishers limited is a public limited liability company wholly-owned and run by Kenyans. It was incorporated in Kenya in May 1965 as Longmans of Kenya a wholly owned subsidiary of Longman Group International of the United Kingdom. At that time, it was mainly a sales promotion office handling Longman publications published in UK Reporting to Chief Operating Officer JOB PURPOSE/SUMMARY Th...
IT jobs in Nairobi. Purpose of the Job The Network, Infrastructure, and System Support Administrator will be responsible for managing and maintaining Chai Sacco s network infrastructure, systems, and IT assets. This role involves ensuring the reliability, security, and efficiency of the organization s technology infrastructure to support its operations and strategic objectives Duties and Responsi...
JOB DESCRIPTIONReporting to theManager IT Networksthe position holder will Provide technical expertise, design and support to Safaricom in the field of Call Center, local and wide area network administration.RESPONSIBILITIESAdvises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain s...
Reporting to the Manager IT Networks the position holder will Provide technical expertise, design and support to Safaricom in the field of Call Center, local and wide area network administration. Responsibilities Advises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain system stand...
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Manager IT Networks the position holder will ...
NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn t stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure ...
Key responsibilitiesMonitor the ICT ServiceDesk and will respond to tickets within agreed SLA. They will identify the nature of incidents, requests, problems and determine appropriate action, priority and escalate if necessary.Manage staff accounts in line with Trócaire starers/leavers/movers processSet up new staff with appropriate client device i.e. laptop, tablet and rebuild client device if n...
Trà caire was set up in 1973 as a charity to express the concern of the Irish Catholic Church for the suffering of people living in the world s poorest regions. Key responsibilities Monitor the ICT ServiceDesk and will respond to tickets within agreed SLA. They will identify the nature of incidents, requests, problems and determine appropriate action, priority and escalate if necessary. Manage st...
Job SummaryLwala seeks the service of a highly motivated and technically skilled ICT Assistant who will be responsible for providing comprehensive support for the ICT infrastructure and network across all offices. The person will offer onsite and offsite support to the satellite offices. He/she will work with users to ensure smooth operation maximizing network functionality and troubleshooting an...
Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...
Integrated Approach When a family in Lwala, Kenya, is affected by a HEALTH CHALLENGE, like HIV, they are simultaneously impacted by FINANCIAL INSTABILITY and EDUCATIONAL BARRIERS. Our communities are not looking for vertical solutions or silver bullets. They see the causes of poor health as complex and nuanced so do we. Job Summary Lwala seeks the service of a highly motivated and technically ski...
Overview Founded by a group of committed Kenyans, Lwala builds the capacity of rural communities to advance their own comprehensive well being. We support communities to design, implement, and evaluate solutions to their most pressing health challenges. Then, we build coalitions of communities, Health Workers, Government, and universities to generate evidence of impact and infuse these insights i...
Job ResponsibilitiesCore Network Service EngineerCut-overs: migrating subscribers from the old PSTN to IP based network (IMS)MSAN (multimedia services access node) subscriber services creation.Implementing, verifying and troubleshooting multimedia & voice routing.Compiling Technical Service Description Data Accomplishments.Installation configuration and support of Huawei network switches and rout...
At Huawei, we define human progress by innovations that enrich humanity. We do not view connectivity as a privilege, but a necessity. We believe that the impact of information and communications technology should be measured by how many people can benefit from it. Huawei is a leading global ICT solutions provider Job Responsibilities Core Network Service Engineer Cut-overs: migrating subscribers ...
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