Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...
Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.Detailed DescriptionProviding personalized Customer Service to both internal/external Customers to achiev...
To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...
Customer Service Agent (Cargo) H07-I at Kenya Airways
Brief Description Responsiblefor overall Cargo, Mail & courier security to implement, enforce andcoordinate security systems and procedures for KQ terminals, freighters, cargo,mail and courier shipments network wide, in order to meet objectives of KenyaAirways and the requirements of KCAA as per NCASP minimum requirements,European Union requirements on RA3/ACC3, TSA Model security programmeregula...
JOB PURPOSE The Shipping Assistant will provide broad cross-functional support in a specific business stream and encompass both administrative and operational support responsibilities. KEY ACCOUNTABILITIES (not all-inclusive) Monitor vessels expected time of arrival and in consultation ULEASES tool and shipping lines, prepare Weekly Shipping report and circulate to other WFP Offices and partners....
The World Food Programme is the food assistance branch of the United Nations and the world s largest humanitarian organization addressing hunger and promoting food security. JOB PURPOSE The Shipping Assistant will provide broad cross-functional support in a specific business stream and encompass both administrative and operational support responsibilities. KEY ACCOUNTABILITIES (not all-inclusive)...
Job Description Brief Description Responsiblefor overall Cargo, Mail & courier security to implement, enforce andcoordinate security systems and procedures for KQ terminals, freighters, cargo,mail and courier shipments network wide, in order to meet objectives of KenyaAirways and the requirements of KCAA as per NCASP minimum requirements,European Union requirements on RA3/ACC3, TSA Model security...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Responsible for overall Cargo, Mail & courier security to implement, enforce and coordinate security systems and procedures for KQ ...
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Brief DescriptionThe cargo system coordinator will be responsible for Providing functional, process and procedural support to all users of the cargo operations system. Will drive Cargo Operational system utilization and monitor work instructions to enable best practice, Monitor system usage across the cargo network in accordance with KQ Standard Operating procedures and vendor's recommendations a...
Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The cargo system coordinator will be responsible for Providing functional, process and procedural support to all users of the cargo...
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Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary The candidate will oversee the execution of the Cargo organization s chartering business, which includes managing resources and ris...
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