Care Manager jobs in Nairobi

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CUSTOMER CARE MANAGER Contract Type Permanent Country KENYA Location Nairobi Your opportunity Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and t...

The Nairobi Women s Hospital is a hospital in Nairobi, Kenya. The hospital was founded in 2001 by Dr. Sam Thenya and is the first of its kind in the East and Central Africa region. Even if it specialised in Obstetrics and Gynecology services, the hospital is equipped and staffed to handle all general medical and surgical conditions. Summary Reporting to the Hospital Manager, this position is resp...

Your MissionCollect and filter customer calls, identify needs and answer or manage accordingly any technical request to ensure general support requests from customer are answered.Issue Service Request for intervention and ensure follow up with Planning teamOpen and drive Non conformity through SINCRO until problem solved and confirmed by customerFollow and support Field Service Engineer during in...

Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...

At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER ...

Adam Smith International is an award-winning global company that delivers impact, value and lasting change through economic growth and government reform. Our reputation as a global leader has been built on the positive results our projects have achieved in many of the world s most challenging environments. Summary The overall goal of the Manager is to manage effective implementation of SJGAP in c...

S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGERPurpose of the Job:Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, client engagement, and client satisfaction.Responsibilities:Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation ...

Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments '', complaints ' management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call ce...

Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...

Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...

Sidel is looking for a self motivated Cluster Customer Success Specialist / Customer Care Manager who will be part of the Customer Management organization reporting to the Lead Customer Care Manager. The incumbent will be responsible for supporting customer requests for emergencies, troubleshooting and technical assistance during the warranty and life-cycle of the equipment. He/She will also be l...

Role Purpose The aim of opportunities is to dynamically organize staff, strategies, and budgets around the demands of each opportunity. It balances the need for sustained attention to complex problems and demands rigorous planning and evaluation, while also providing leaders with the autonomy to pursue radical ideas and approaches. The Program Manager is a leader with deep understanding and recog...

Lintons Beauty World is East Africa s premier distributor and retailer of high-end beauty and skin care products. We carry brands such as Estée Lauder, Clinique, Black Up, Black Opal, Nimue, Mary Kay, Clarins and many more. Responsibilities Deliver quality customer experience Devise and implement offline and online marketing strategies to increase walk-ins and brand visibility Drive sales team an...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. The Global Fleet Manager takes an active leadership role in the Supply Chain Transformation project which will include the implementation of a cost recovery mechanism, fleet rightsizing and a global technology solution for both in-vehicle tracking and a fleet management ...

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled. UNFPA expands the possibilities for women and young people to lead healthy and productive lives. Since UNFPA started working in 1969, the number - and rate - of women dying from complications of pregnancy or childbirth has been halved. Famil...

Role PurposeThe aim of opportunities is to dynamically organize staff, strategies, and budgets around the demands of each opportunity. It balances the need for sustained attention to complex problems and demands rigorous planning and evaluation, while also providing leaders with the autonomy to pursue radical ideas and approaches.The Program Manager is a leader with deep understanding and recogni...

OSIEA is a part of the global Open Society Foundations network. Founded in 2005, OSIEA plays an active role in encouraging open, informed dialogue about issues of public importance. Role Purpose The aim of opportunities is to dynamically organize staff, strategies, and budgets around the demands of each opportunity. It balances the need for sustained attention to complex problems and demands rigo...

The Global Fleet Manager takes an active leadership role in the Supply Chain Transformation project which will include the implementation of a cost recovery mechanism, fleet rightsizing and a global technology solution for both in-vehicle tracking and a fleet management system for better management of our fleet estate.The Global Fleet Manager will provide operational support and technical advice ...

For this exciting opportunity, we are only looking for candidates from Kenya or individuals with a valid work permit in Kenya. As a Finance Manager you will have overall responsibility for financial management, accounting and financial reporting for projects in Sudan. The position reports to the Country Director and is part of the NPA Senior Management Team. Because of the situation in Sudan, the...

Syngenta is a leading science-based agtech company. We help millions of farmers around the world to grow safe and nutritious food, while taking care of the planet. Role Purpose To achieve Export Vegs segment & Biologicals sales targets by managing assigned accounts, in accordance with the BA strategy and objectives To strongly contribute to the development of a Biologicals Marketing strategy in K...

JOB SUMMARY:The Executive Assistant (EA) plays a pivotal role in supporting two executive leaders of CARE: The Chief Impact Officer (CIO) and the Vice President for International Programs and Operations (VP IPO), and enabling them to focus on strategic priorities and achieve their goals effectively.The Executive Assistant (EA) efficiently manages the CIO and VP IPO schedules and administrative ta...

Administrative Duties: Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times. Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures. Report all incidence that occur in the within the stipulated guidelines Ensure the Medical centre has sufficient supply of...

Administrative Duties: Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times. Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures. Report all incidence that occur in the within the stipulated guidelines Ensure the Medical centre has sufficient supply of...