Calling centre jobs

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.Detailed DescriptionProviding personalized Customer Service to both internal/external Customers to achiev...

To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

As a frontrunner in the area of sustainable economic development, Solidaridad seeks to create prosperity for everyone that respects both the people and the planet. With almost 50 years of experience, experts in the field and pragmatic collaboration with influential partners in and around the supply chain, Solidaridad develops smart solutions that bring lasting positive impact. Position Overview T...

The opportunity We are looking for training intern to support the trainings scheduled in the course of the year. Your key responsibilities The work mainly involves working with the training team by carrying out the following roles: - Preparation of training materials for trainings scheduled in the EY Tax Training Calendar for 2022 Assist in calling various potential participants to confirm their ...

P&C Global Integration and AlignmentContribute to strategy development, contextualise, and implement the Global P&C Strategy for World Vision offices including the Regional/Field Offices and Support Office through strategic partnering with WV Senior Executives, partnership and regional leaders, and senior managers.Provide coaching and guidance on HR-related issues and challenges. Advise and partn...

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.Come join our 33,000 staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories!Key Responsibilities:Hay Grade...

Job PurposeAs a People & Culture (P&C) function, our vision is to enable a vibrant Christ-centered culture where staff thrive, fulfill their potential, and live out their calling to deliver onOur Promiseto the world's most vulnerable children in nearly 100 countries.As World Vision International'sGlobalDirector of Partnership Facing P&C - Field/Support Office Engagement, you will provide strategi...

World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice. Job Purpose As a People & Culture (P&C) function, our vision is to enable a vibrant Christ-centered culture where staff thrive, fulfill their potential, and...

The KEMRI Wellcome Trust Research Programme (KWTRP) is based within the KEMRI Centre for Geographic Medical Research (Coast). Our core activities are funded by the Wellcome Trust. We conduct integrated epidemiological, social, laboratory and clinical research in parallel, with results feeding into local and international health policy JOB PURPOSE: The post-doctoral researcher will be responsible ...

The opportunity We are looking for training intern to support the trainings scheduled in the course of the year. Your key responsibilitiesThe work mainly involves working with the training team by carrying out the following roles: -Preparation of training materials for trainings scheduled in the EY Tax Training Calendar for 2024Assist in calling various potential participants to confirm their att...

Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to register on the Soko Yetu App for self-ordering

Twiga is a mobile-based supply platform for Africa s retail outlets, kiosks, and markets stalls. Key Responsibilities Customers Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to re...

Our client is a start-up founded by technology enthusiasts with more than 30 years experience in the data centre industry across the world. They have recently received their series B funding and are looking at expanding their team. They seek to hire a competent professional Account Manager. As an Account Manager, you will be responsible for acquiring new clients and closing new MRR (Monthly Recur...

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries. Summary They seek to hire a competent professional Account Manager. As an Account Manager, you will ...

EY is a global leader in assurance, tax, transaction and advisory services. Worldwide, our 230,000 people are united by our shared values and an unwavering commitment to quality. EY, has been in East Africa for over 87 years and with over 600 professionals, is today one of the largest professional services firms in the region. Summary We are looking for training Advisor to support the trainings s...

The opportunity We are looking for training Advisor to support the trainings scheduled in the course of the year. Your key responsibilities The work mainly involves working with the training team by carrying out the following roles: - Preparation of training materials for trainings scheduled in the EY Tax Training Calendar for 2022 Assist in calling various potential participants to confirm their...

IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high-quality care for the people of East Africa and beyond for over 60 years. The Aga K...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa Job purpose: Reporting to the Team Leader, Safety & Security, you will operate ...

You will have authority and discretion to set and negotiate sales terms within the boundaries set by Management. Prospective and newly acquired accounts are primarily local, however, can be substantial and high profile. Contact is with all decision makers up to C-suite level. Key Responsibilities Sales Develop and implement effective sales action plans to meet or exceed sales targets Analyse mark...

Job Purpose To support the Relationship Manager with the day-to-day administrative (portfolio management), sales, operational functions for an allocated Growth portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets. To proactively promote a ...

Job DescriptionJob PurposeTo support the Relationship Manager with the day-to-day administrative (portfolio management), sales, operational functions for an allocated Growth portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets. To proactiv...