Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

call centre and customer service jobs

German Speaking Call Centre Agents

Nairobi

    Position: German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement.Multicultural Environment: Work in an inclusive and diverse workpla...

    8 days agofindojobs.ke
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    German Speaking Call Centre Agents

    Top Level Management - Nairobi

      Our Client is looking for German Speaking Call Centre Agents who can Read & Write and Listen & Speak in German.

      9 days agobrightermonday.co.ke
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      Call Centre Team Lead

      HCS Affiliates Group Recruitment - Nairobi

        Coordinate operations control centerMaximize the productivity of resources (people, technology etc.)Coach and handhold agents to maintain high operations standardsMonitor and improve order delivery time whilst minimizing order cancellations.Evaluate performance with key metrics (etc.)Ensure quality assurance checks are completed and maintainedOptimize delivery times and maximize GsatEnsure team m...

        8 days agofuzu.com
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        Arabic Speaking Call Centre Agents

        Flexi Personnel - Nairobi

          Assist our client s community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investigate and resolve issues that are reported on client platform such as requests for account support.Respond to user inquiries with high quality, speed, empathy and accuracy.Gather, analyze and utilize ...

          13 days agofuzu.com
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          Call Centre Team Lead At Hcs Affiliates Group

          Es Group - Nairobi

            Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out effectively, putting into cognizance clients' satisfaction and increased stake-holders value.ResponsibilitiesCoordinate operations control centerMaximize the productivity of r...

            8 days agofindojobs.ke
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            Permalink to Call Center Team Leader

            Nairobi

              Vacancy: Call Center Team Leader - Hospital (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retu...

              12 days agojobsinkenya.co.ke
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              Call Centre Team Lead at HCS Affiliates Group

              HCS Affiliates Group - Nairobi

                HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Centre Team Lead. The job holder will ensure that all Call-center functions are adequately carried out effectively, putting into cognizance clie...

                9 days agojobwebkenya.com
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                Arabic Speaking Call Centre Agents At Flexi-Personnel

                FlexiPersonnel - Nairobi

                  Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.Duties and ResponsibilitiesAssist our client's community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investiga...

                  15 days agofindojobs.ke
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                  Arabic Speaking Call Centre Agents at Flexi-Personnel

                  FlexiPersonnel - Nairobi

                    Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

                    15 days agojobwebkenya.com
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                    Contact Centre Nurse Job AAR Insurance - Corporate Staffing Services

                    AAR Insurance - Nairobi

                      Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage. Drive progress towards the goal to reduce operational costs and increase the total...

                      9 days agocorporatestaffing.co.ke
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                      Call Center Teamleader At Ital Global

                      Ital Global - Nairobi

                        About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

                        11 days agofindojobs.ke
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                        Call Centre Quality Analyst At Hcs Affiliates Group

                        Es Group - Nairobi

                          CALL CENTRE QUALITY ANALYSTOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance while ensuring quality of all customer support activities meet the client standards expectationsResponsibilitiesPlan, perform and overse...

                          13 days agofindojobs.ke
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                          Call Center Teamleader At Ital Global

                          Ital Global - Nairobi

                            About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

                            12 days agofindojobs.ke
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                            Contact Centre Nurse At Aar Insurance

                            Aar Insurance - Nairobi

                              Overall Purpose of the JobTo ensure the provision of high-quality customer service with respect to medical and non-medical business customers.Key ResponsibilitiesHandling customers' queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage.Drive progress towards the goal to reduce operational costs and increase the total nu...

                              9 days agofindojobs.ke
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                              Contact Centre Nurse at AAR Insurance

                              AAR Insurance - Nairobi

                                AAR Insurance is a licensed financial services provider in Kenya and a member of the Association of Kenya Insurers (AKI) with presence across the country through its intensive branch and broker network. Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, com...

                                9 days agojobwebkenya.com
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                                Call Centre Quality Analyst at HCS Affiliates Group

                                HCS Affiliates Group - Nairobi

                                  HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. CALL CENTRE QUALITY ANALYST Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance w...

                                  14 days agojobwebkenya.com
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                                  Call Center Teamleader at Ital Global

                                  Ital Global - Nairobi

                                    We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

                                    13 days agojobwebkenya.com
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                                    Aftersales Support Coordinator

                                    BURN -

                                      Implement the aftersales process & carbon support model in line with the laid down strategy. Provide aftersales & carbon training to call centre managers, aftersales & carbon support team, sales team, and field logistic team. Identify and vet service centre location, and define service level offering to ensure service accessibility, visibility and affordability for customers. Lead roll out of ser...

                                      3 days agofuzu.com
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                                      Call Centre Agents. (Nairobi Region)

                                      Nairobi

                                        Department Targets; Achieve Monthly targets in the following KPIs Collections Targets Adherence to SoPs Other Responsibilities Include -Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM. -Maintain a realistically low incidence rate of bad debt in with the monthly targets by ensurin...

                                        22 days agofindojobs.ke
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                                        Call Centre Agents. (Nairobi Region)

                                        Simplepay - Nairobi

                                          Carry out debt collections and consistently meet and maintain collections targets daily, including the targeted number of effective/quality calls captured well in CRM.

                                          23 days agobrightermonday.co.ke
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                                          Call Center Representative

                                          The Lions SightFirst Eye Hospital - Nairobi

                                            Manage large amounts of inbound and outbound calls in a timely mannerFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversatio...

                                            22 days agofuzu.com
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                                            Aftersales Support Coordinator

                                            Burn Manufacturing - Kiambu

                                              About the role The job holder will implement a process that will identify and?develop the capability?of BURN service centres and partners who will then deliver exceptional Aftersales and Carbon?support?for BURN products. The job holder will develop an evaluation framework & work with regional Service Centers/Stock points /Customer experience managers to assess the effectiveness of the Aftersales ...

                                              4 days agofindojobs.ke
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                                              Call Center Representative At Lions Sightfirst Eye Hospital

                                              Lions Sightfirst Eye Hospital - Nairobi

                                                Call Center Representative responsibilities include:Managing large amounts of inbound and outbound calls in a timely mannerFollowing call centre "scripts" when handling different topicsIdentifying customers' needs, clarify information, research every issue and providing solutionsJob DescriptionWe are looking for a Call Center Representative that will be the liaison between our hospital and its cu...

                                                22 days agofindojobs.ke
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                                                Call Center Representative at Lions Sightfirst Eye Hospital

                                                Lions Sightfirst Eye Hospital - Nairobi

                                                  Established in 1997, Lion s SightFirst Eye Hospital is among the leading Eye hospitals in East & Central Africa. We are located in the serene Loresho neighborhood, 25 minutes from the Nairobi CBD. We also offer Dental, ENT & Diabetes healthcare services Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call centr...

                                                  23 days agojobwebkenya.com
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