Call Center Supervisor jobs in Nairobi

Are you Customer Service Professional who is ready to take a significant career move?We are seeking to fill the position of Customer Service Booker for our client in the manufacturing sector.Our Client is a leading paint manufacturer with over 45 years' experience in the manufacture of paint and paint related products. Over the years the company has expanded its offering from the initial Economy ...

Lafayette Resources is a Human Capital, and Business Consulting Company, providing an array of top level consulting services. At Lafayette Resources, we are Bold and Tenacious, we love to take on big challenges and win, and we always partner closely with our clients in providing long lasting business solutions. We are Ambitious, Restless, highly Energized, and Passionate about what we do. Summary...

About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...

About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...

Salary: Kshs 30k, Our client is a leading tour operator in Kenya and the best tour and travel agency for safaris packages. They are looking to hire a Customer Service Representative who will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordance with the best pra...

Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...

Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public Main purpose of the job An outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting t...

Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

Lipa Later is a risk free, point of sale credit option that allows retailers to sell goods and services to consumers with repayments made in affordable monthly instalments. It is the leading third party instalment plan for retailers in East Africa currently operating in Kenya and Rwanda Summary Act as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for ...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare.Job Objective/PurposeEnsure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, clien...

Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University s Medical Colleges and Schools of Nursing and Midwifery in Pakistan and East Africa. Our Vision of Aga Khan University Hospital, Nairobi is to be the premier, tert...