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We are seeking a dynamic and experienced Customer Experience Team Leader with a strong background in sales to join our passionate team. As the Customer Experience Team Leader, you will play a pivotal role in ensuring exceptional customer satisfaction throughout their journey with us, while also driving sales initiatives to maximize revenue.

How the program works?We have multiple positions acrossR&D & Productionwhich will be for a duration of6 months. You will be mentored by Line Managers and interacting with Senior leaders who will help you develop on personal and functional development.What will you get?We have an ongoing commitment to your growth and development. You will get - Regular catch ups with your mentor Support from an am...

ResponsibilitiesManage the day to day operations of the College Serve as the primary point of contact for the College for students and other internal stakeholders Promptly and efficiently resolve student inquiries Monitor student progress and completion rates, in collaboration with internal and external stakeholders on a regular basis.Administer the enrollment process with accuracy in record-keep...

Everyone has the power to make a difference. And when we re all working towards the same shared vision, nothing is out of reach. That s what we believe, and why our 125,000 Associates around the world are empowered to take action every day towards the world we want tomorrow. Because we know, the world we want tomorrow starts with how we do business today. #TomorrowStartsToday. That s our inspirat...

As the Brand and Customer Experience Executive in the real estate industry, you will play a pivotal role in shaping and maintaining the brand image of the company while ensuring exceptional customer experiences throughout the buyer journey. This multifaceted position requires a blend of strategic branding, marketing expertise, and a strong focus on delivering exceptional customer service to uphol...

About the Role The Global Client Experience Specialist serves a crucial global coordination and support role. In each of our countries of operation, we have a suite of client protection activities -- trainings for staff and clients; customer service hotlines and surveys; and investigatory teams to follow-up on policy violations. The Global Client Protection team sets minimum standards, drives cro...

Evolve and Implement the Organizational Listening Strategy (50%)Partner with Director, Organizational Development and Culture to design and implement approaches (which may include surveys) to gauge employee satisfaction, engagement, retention, and overall experience.Provide leadership to the Employee Listening Working Group in establishing communication channels for employees to provide feedback ...

One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. About the Role The Global Client Experience Specialist serves a crucial global coordination and support role. In each of our countries of operation, we have a suite of client protection activities trainings for staff ...

Key Responsibilities:Develop and manage a coaching program to prepare executive assistants to work with top-level executives and owners of companies.Lead a team of coaches to deliver exceptional results and help them achieve peak performance.Collaborate with the Chief Learning Officer and Director/VP of Learning Experience to develop learning strategies and implement training programs that will e...

Habitat for Humanity International, generally referred to as Habitat for Humanity or simply Habitat, is an international, non-governmental, and nonprofit organization, which was founded in 1976. ABOUT JOBS The Senior Specialist, Employee Experience will partner with the Director, Organizational Development and Culture to design and deliver strategies, processes, and systems to continue elevating ...

PURPOSE: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. PRIMARY RESPONSIBILITIES: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience functions, ensuring adherence to sign...

Job Purpose:In this role, you'll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success.Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here!ResponsibilitiesSales -Upsell our financing product to customers.Proper sharing of invoices and receipts once orders h...

Jumba is a construction tech platform that simplifies B2B purchase and financing of construction materials Job Purpose: In this role, you ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success. Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here! Responsi...

Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets; Maintain oversight of the customer experience fun...

Customer service jobs. Imara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launched a 10...

Main purpose of the job Accountant will be in charge on all financial matters and offering financial expertise to the organization. One will be in charge of the day-to-day performance of the Finance and Accounts office, offering direction and guidance in the preparation, examination and analysis of financial statements, and other financial reports and to assess their accuracy, completeness, and c...

PURPOSE:The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company's vision.PRIMARY RESPONSIBILITIES:Lead customer experience function in accordance with the CIC strategic plan and the departmental budgets;Maintain oversight of the customer experience functions, ensuring adherence to signed S...

They have started 100 companies, raised billions in venture capital, taken companies public, worked in the White House, invested in Facebook / Uber / Airbnb, run professional sports teams, are Governors of US states, and competed in Ironman races and World Series Poker Tours throughout the decades. They've joined Athena to get more leverage, more impact, more success, and more time via their rela...

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job Purpose The Customer Experience Executive is responsible for d...

Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

Charge Our clients are ambitious, high-impact CEOs, founders, and execs.

Job PurposeThe Customer Experience Executive is responsible for driving customer-centric initiatives to enhance the overall customer experience and satisfaction through actively engaging the customer throughout their lifecycle, to ensure the customers' needs are met and exceeded.Key Responsibilities & AccountabilitiesOutbound Campaigns:Undertake outbound campaigns to existing and potential custom...

To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value. The Kenyan Alliance Insurance Company Limited is dedicated to become one of the leading regional insurance provider of all General Insurance and life Insurance coupled with the highest degrees...

SmartApplications International is a leading ICT solutions provider delivering a wide range of world class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure and high-tech solution in Africa and beyond. Staying ahead through constant research and innovation Job Purpose The Customer Experience Executive is responsible for drivi...