The Kenya Airports Authority (KAA) has refuted allegations that a Qatar Airways flight experienced turbulence before its JKIA landing.
In a statement, the authority has termed the reports as misleading urging the public to ignore it.
"We want to clarify that these reports are false," reads the statement.
It has also urged the public to verify any information before sharing noting this has the potential of causing unnecessary panic and confusion among travelers and the general public.
“We urge the public to exercise caution and verify the accuracy of information before sharing it on social media platforms,” it states.
KAA did not, however, provide further details about the particular plane.
Reports and images circulated on various social media platforms Monday showed a plane alleged to be a Qatar Airways with internal damages.
It was said to be from Doha to Kilimanjaro when it experienced turbulence over Somalia due to bad weather conditions.
It was also alleged that one passenger sustained injuries and was admitted to a hospital.
Qatar Airways has yet to issue any statement in connection to this.
Airplane turbulence is a sudden, violent shift in airflow and can mainly be caused by wind, jet streams, storms, or objects near the plane as mountain ranges.
During such moments an aircraft can drop or change altitude suddenly.
Turbulence can be classed as light, moderate, severe or extreme, with the degree being determined by the nature of the initiating agency and by the degree of stability of the air.
